Operations and Compliance Coordinator, BD Operations

Credit Karma is looking for a detail oriented operations and compliance coordinator to help us scale our practices for maintaining the highest marketing standards for credit card products across Credit Karma and ensure our 75+ million members see the best and most accurate credit card offers available. This person will work closely with our Partnership, Product, Engineering, Content, and Legal teams to identify opportunities to improve our compliance practices and internal tools, resolve any technical issues, as well as help to streamline communication with our partners and internal stakeholders.

What the job entails

  • Manage various U.S. and Canadian partner accounts from an operations and compliance standpoint
  • Execute changes as requested by partners and assist in effectively communicating those updates with internal stakeholders in a fast-paced environment
  • Add significant value to Credit Karma content through effective communication with writers, strict attention to regulatory requirements and ability to elevate content quality
  • Have the ability to weigh risk vs reward. Be comfortable knowing when and how to say “no” when necessary
  • Manage partner contracts, IOs, partner reporting, and revenue through Salesforce
  • Constant Innovation: Work cross-departmentally with product and engineering to improve UI and functionality with internal tools and existing operations process
  • Be a primary stakeholder for all internal Marketing, Content, and Product initiatives that affect partnerships. Ensure that all initiatives are in compliance and adhere to partner standards.

Our ideal candidate

  • Highly motivated with exceptional organizational and problem-solving skills
  • A desire to work in a fast-paced environment with varied responsibilities and multiple deadlines
  • Strong proactive communication skills and the ability to work independently
  • Thoughtfully develop and implement recommended solutions to complex problems
  • Experience with Excel, Salesforce, JIRA and Sketch is a plus

#LI-AG2

Meet Some of Credit Karma's Employees

Kyle G.

Analytics

Kyle works behind the scenes as a revenue analyst to provide Credit Karma’s members with personalized offers that help them optimize their finances.

Maria P.

Engineering

As a full-stack engineer, Maria does everything from back end to front end testing. She works hard to build scalable, testable, and maintainable products that Credit Karma’s members find easy to use.


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