Market Research Manager

Credit Karma is working to make financial progress possible for everyone. The Research and Insights team plays a pivotal role in this mission by helping our product, marketing, business development and strategy teams with the business-critical research for our ever-evolving product and market opportunity.

We are looking for a passionate Market Research Manager to join the Credit Karma Research team. This role is perfect for someone looking to continue to develop professionally in a fast-pace and high-growth environment with constantly evolving research challenges.

You’ll be part of an incredible organization of smart and savvy researchers interested in examining the role of financial products and services in the lives of our current and future members.  We’re seeking someone who gets excited to explore, understand and solve real consumer financial problems - that’s what we’re in the business of here at Credit Karma!

What You Will Do:

  • Translating data, survey results, and qualitative research findings into digestible reports and presentations
  • Conducting quantitative and qualitative research studies across multiple verticals
  • Helping with organizational, administrative, and project management duties
  • Creating and maintaining a repository of research results
  • Comfortable with data manipulation and statistical analysis
  • Gathering intelligence from first- and third-party information sources
  • Interfacing with and acting as a liaison across multiple departments

Our Ideal Candidate:

  • BA/BS degree with an emphasis on survey/research methods (i.e., economics, statistics, psychology, or similar business or liberal arts program)
  • Master's Degree preferred
  • 3-5 years of market research experience
  • Strong organizational, multi-tasking, and problem-solving abilities with analytical mindset, attention to detail, and passion for uncovering insights
  • General knowledge about the financial markets and the credit industry in particular) a strong plus
  • Excel, SPSS, and/or R experience required
  • Familiarity with survey platforms such as Qualtrics, Survey Monkey, Google Consumer Surveys, etc.
  • Must demonstrate intellectual curiosity and willingness to learn and develop quickly


Meet Some of Credit Karma's Employees

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Analytics

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Maria P.

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