vAuto Performance Manager Southeast

Description

vAuto is seeking a Performance Manager to act in the capacity of a client relations and customer success.

If your career consists of 7+ years working as a General Sales Manager, Used Car Manager, Used Car Director, or General Manager within the retail automotive space — WE WANT TO SPEAK WITH YOU TODAY!

This is a remote position. 70% of the work can be done from home. There is will be about 25-30% travel required. This is a great opportunity for someone who has a lot of industry knowledge, and wants their weekends back.

Why work for vAuto? Because we are innovators! Our technology, tools and business intelligence help dealers improve their used and new vehicle departments’ sales and profits in ways our competitors just can’t imitate!

What else makes us special? vAuto is a company of highly motivated trendsetters, who are uniquely passionate about what they do. vAuto offers an extensive benefits package for all our full-time employees, including medical, dental, vision, PTO, and 401K, and much, much more! We expect a lot from our people, but we give a lot in return. If you love working in the automotive industry and want to be inspired by like-minded people, then this may be the home for you!

Okay, want to hear more about the Performance Manager? Here’s what it’s all about.

The vAuto Performance Managers are responsible for being trusted advisors to the 7,500 plus dealers vAuto serves across the country. The Performance Manager is responsible for client retention and for harvesting additional accounts and expanding/upselling the vAuto suite of products in an effort to maximize revenue growth across their client base. Performance Managers manage between 80–110 accounts, with approximately 400–550 users. This is an extremely challenging and influential role that requires a high-level of decision making, accuracy, and engagement with impact. The Performance Managers is ultimately responsible for making decisions and handling accounts to ensure their clients achieve the maximum ROI out of the vAuto system.

Overview of our needs

You may have noticed ongoing or multiple postings for vAuto Performance Managers. We donot have these job postings up randomly just to see who applies. We strategically place these postings in our areas of greatest need and hire on a quarterly basis. Our areas of coverage are broken up into regions throughout the country. A posting in Boston, MA for example would encompass the entire Northeast region which is everything Northeast of Pennsylvania. Also, Performance Managers hired in a given region may rarely be responsible for accounts outside of that region.

  • These openings are due to growth, not attrition.
  • You will hear the term “training class” repeated often throughout this process. On a quarterly basis we analyze our areas of greatest growth, and hire a group of about 10 – 12 highly qualified automotive retail management professionals to go through an intensive 10 week training course to become vAuto Performance Managers.
  • From day 1 of training, new recruits are full time, permanent employees of vAuto/Cox Automotive, earning full base salary along with full benefit eligibility.

Responsibilities:

  • Effectively manage the progress and results of accounts assigned.
  • Engage in high-profile activity across strategic client groups.
  • Build and develop strong working relationships with customers and all users at all levels from Dealer/Owner/Decision Maker on down.
  • Work with ‘at risk’ clients and determine the proper action plan.
  • Demonstrate account ownership by responding to client requests with a constant sense of urgency.
  • Monitor and analyze account performance and trends to determine adjustments to dealer expectations, goals, and objectives in order to achieve results.
  • Closely monitor system ‘red flags’ and emergencies with clients, taking immediate action at all times.
  • Generate additional revenue by harvesting existing accounts for additional stores and products.
  • Determine needs for additional resources in order to maintain continued success with all clients.
  • Continually work on the turnaround ‘cancelled’ accounts.
  • Effectively manage time and activity to successfully engage with at least 8 clients per day.
  • Assist in the generating high client attendance to product workshops.
  • Actively participate in product development/enhancement review sessions to continue in development as a vAuto ‘knowledge master’
  • Travel to clients, allowing for maximum time with all clients and maximum client reach.
  • Work with new PM team members as required as a mentor.
  • Engage and participate in the exchange of best practices across entire PM team.

Qualifications

  • Must have at least 7 years of retail automotive management experience in a dealership, as well as the ability to work successfully with all levels of a dealership.
  • Outstanding relationship management capabilities, interpersonal, and communication skills.
  • Ability to articulate and communicate in an engaging manner.
  • Exceptional listening skills, with the ability to detect problem/risks.
  • Superior customer focused approach at all times.
  • Highly motivated self-starter, capable of working in a team environment.
  • Personal qualities and style requirements include possessing high energy, enthusiasm, resilience, determination, and a high level of detail.
  • Proficiency in using Customer Relationship Management Systems.
  • Computer literacy including MS Office Suite.
  • High School diploma or GED.

Okay, qualified and ready to apply? Then send your current resume to PMCareers@vauto.com.

Organization: Cox Automotive

Primary Location: US-GA-Atlanta-1001 Summit Blvd

Other Locations: 4771 Bayou Blvd,US,FL,Pensacola,32503|485 S Highland St,US,TN,Memphis,38111|Knoxville Remote,US,TN,Knoxville,37914|318 Bagley Rd,US,NC,Kenly,27542-7361|1901 N Tryon St,US,NC,Charlotte,28206-2733|145 Auction Ln,US,NC,Statesville,28625-9009|Nashville Remote,US,TN,Nashville,37115|11044 Lee Hwy,US,VA,Fairfax,22030-5014|5958 Kingstowne Ctr,US,VA,Alexandria,22315-6201|179 Louise Dr,US,VA,Newport News,23601-1204|1140 N Military Hwy,US,VA,Norfolk,23502|7741 Southern Dr,US,VA,Springfield,22150-3643|3560 Early Rd,US,VA,Harrisonburg,22801-9724|120 Auction Dr,US,VA,Fredericksburg,22406-1206|1301 Executive Blvd,US,VA,Chesapeake,23320|4760 Valley View Blvd NW,US,VA,Roanoake,24012|5200 Cleveland St,US,VA,Virginia Beach,23462-6504|Charleston Remote,US,WV,Charleston,25303|Florence Remote,US,SC,Florence,29501|1111 Harry Byrd Hwy,US,SC,Darlington,29532-3507|80 Clarendon Plantation Dr,US,SC,Beaufort,29906-7944|813 Miller Creek Rd,US,SC,Allendale,29810|101 Tungsten Blvd,US,SC,Greer,29651-6654|hanahan Remote,US,SC,hanahan,29410|RIDGEWAY Remote,US,SC,RIDGEWAY,29130|Charleston Remote,US,SC,Charleston,29407|Myrtle Beach Remote,US,SC,Myrtle Beach,29579|Greenville Remote,US,SC,Greenville ,|Columbia Remote,US,SC,Columbia,|5750 Highway 78 E,US,AL,Birmingham,35210-4500|1613 Nantahala Beach Rd,US,AL,Gulf Breeze,32563|Columbus Rmote,US,GA,Columbus,31901|6590 Shiloh Rd E,US,GA,Alpharetta,30005|Ringgold Remote,US,GA,Ringgold,30736|Chickamauga Remote,US,GA,Chickamauga,30707|Savannah Remote,US,GA,Savannah,31406|Grovetown Remote,US,GA,Grovetown,30813|2151 Northwest Pkwy,US,GA,Marietta,30067|3630 Royal S Pkwy,US,GA,Union City,30349|1548 Stone Ridge Dr,US,GA,Stone Mountain,30083|3700 Mansell Rd,US,GA,Alpharetta,30022-1502|5775 Peachtree Dunwoody Rd NE,US,GA,Atlanta,30342-1501|6601 Hawkinsville Rd,US,GA,Macon,31216-6837|4193 Martin Luther King Jr Dr SW,US,GA,Atlanta,30336-1609|400 Northridge Rd,US,GA,Atlanta,30350-3354|2002 Perimeter Summit Pkwy,US,GA,Atlanta,30319-1421|10540 Duke Dr,US,GA,Alpharetta,30009-4750|5295 Buffington Rd,US,GA,Atlanta,30349|100 Peachtree St,US,GA,Atlanta,30303-1922|1400 Lake Hearn Dr,US,GA,Atlanta,30319-1464|6455 Best Friend Rd,US,GA,Norcross,30071|4551 Billy Williamson Dr,US,GA,Macon,31216|2929 Watson Blvd,US,GA,Warner Robins,31093|3390 Peachtree Rd NE,US,GA,Atlanta,30326|223 Perimeter Center Pkwy NE,US,GA,Atlanta,30346|1601 W Peachtree St NE,US,GA,Atlanta,30309|4900 Buffington Rd,US,GA,College Park,30349|1128 Brett Dr SW,US,GA,Conyers,30094-5982|1010 Tower Pl,US,GA,Watkinsville,30677|2244 Metropolitan Pkwy SW,US,GA,Atlanta,30315|7000 Central Pkwy,US,GA,Atlanta,30328|125 Industrial Park Blvd,US,GA,Nahunta,31553|6205-B Peachtree Dunwoody Rd,US,GA,Atlanta,30328|1875 Lockeway Dr,US,GA,Alpharetta,30004|Miami Remote,US,FL,Miami,33101|Ft. Lauderdale,US,FL,,33355|Palm Coast Remote,US,FL,Palm Coast,32137|Marco Island Remote,US,FL,Marco Island,34145|Indian Harbour Beach Remote,US,FL,Indian Harbour Beach,32937|Englewood Remote,US,FL,Englewood,34224|Westville Remote,US,FL,Westville,32464|Satellite Beach Remote,US,FL,Satellite Beach,32937|600 Sansburys Way,US,FL,West Palm Beach,33411-3661|10817 New Kings Rd,US,FL,Jacksonville,32219-2133|2741 N 29th Ave,US,FL,Hollywood,33020-1503|8000 Belfort Pkwy,US,FL,Jacksonville,32256-6934|11300 4th St N,US,FL,St. Petersburg,33716-2941|2751 S Dixie Hwy,US,FL,West Palm Beach,33405-1233|2205 La Vista Ave,US,FL,Pensacola,32504|9409 Highway 98 West,US,FL,Pensacola,32506|4192 John Young Pkwy,US,FL,Orlando,32804|180 N Palafox St,US,FL,Pensacola,32502-4839|320 Racetrac Rd NW,US,FL,Fort Walton Beach,32547-1554|8025 State Rd 33 N,US,FL,Lakeland,33809-1741|4619 NW 6th St,US,FL,Gainesville,32606|11700 Central Pkwy,US,FL,Jacksonville,32224-2600|490 E South St,US,FL,Orlando,32801|3430 Quantum Blvd,US,FL,Boynton Beach,33426|11801 W Colonial Dr,US,FL,Ocoee,34761-3328|1514 Broadway,US,FL,Fort Myers,33901-3003|2416 NW 71st Pl,US,FL,Gainesville,32653-1624|6020 NW 43rd St,US,FL,Gainesville,32653-3338|401 S 50th St,US,FL,Tampa,33619|2418 N Main St,US,FL,Gainesville,32609-3007|5353 S State Road 7,US,FL,Davie,33314-6403|1312 N Ferdon Blvd,US,FL,Crestview,21536|14950 Roosevelt Blvd,US,FL,Clearwater,33762|1305 Indian Lake Rd,US,FL,Daytona Beach,32124-1039|9800 Bachman Rd,US,FL,Orlando,32824-8005|6359 North W St,US,FL,Pensacola,32505|1275 E Story Rd,US,FL,Winter Garden,34787|2410 SW 27th Avenue,US,FL,Ocala,34471-4308|3218 SW 35th Blvd,US,FL,Gainesville,32608|73 Eglin Pkwy,US,FL,Ft Walton Beach,32548|2502 N Rocky Point Dr,US,FL,Tampa,33607|3405 McLemore Dr,US,FL,Pensacola,32514|400 Royal Palm Way,US,FL,Palm Beach,33480

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: Yes, 25 % of the Time

Schedule: Full-time

Unposting Date: Ongoing


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