Revenue Margin Assurance Analyst

Description

Purpose:

Identifies revenue assurance opportunities through the analysis of data and assessment of business processes and creates potential solutions. Identifies revenue leakage throughout the revenue process flow. Develops plans and implements corrective actions to mitigate revenue leakage points and risks. Directs and coordinates systems and processes necessary for the efficient and economical capture, creation and maintenance of revenue and direct cost records in support of internal financial reporting, timely and accurate customer invoicing and creation of accounts receivable files. Researches and resolves billing problems and discrepancies. Establishes programs and controls to reduce exposure to fraud and bad debts.

Responsibilities

  • Analyzes data to identify revenue leakage or billing anomalies;
  • Conducts data analysis and business process assessments to identify revenue assurance opportunities;
  • Performs risk analysis to measure the exposure versus the cost to implement new procedures;
  • Maintains customer records to manage customer specific rating and billing requirements;
  • Reconciles revenue and settlement accounts;
  • Performs audit activities including reviews of exception reports and inspection of invoices;
  • Assists in the creation of policies and procedures to perform audits, identify revenue leakage and detect fraud;
  • Conducts fraud profiling, predictive modeling and identification of patterns and trends;
  • Prepares and reviews detailed billing reports.
  • Work is similar to that performed by senior-level employees in support/paraprofessional roles without degrees/certification to gain practical exposure to application of theories/principles of specialized area;
  • Work is of limited scope, typically on smaller, less complex projects/ assignments or providing support for larger projects/ assignments that have department and area impact
  • Performs basic tasks and functions for professional field of work;
  • Works in compliance with established procedures and/or protocols. Identifies and resolves readily identifiable, clearly-defined problems;
  • Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in routine research/data
  • Problem Complexity – Performs basic tasks and functions for professional field of work;
  • Works in compliance with established procedures and/or protocols.
  • Identifies and resolves readily identifiable, clearly-defined problems;
  • Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in routine research/data
  • Autonomy – Nature of work requires general supervision; exercises judgment; may be paired with a mentor; Work typically involves regular process checks or review of output by a coworker and/or supervisor
  • Knowledge – grasp of professional principles and skills.
  • Knows and effectively uses fundamental concepts, practices, and procedures of particular area of specialization Influence/People Leadership –
  • May provide general guidance/direction to or train junior level support personnel

Qualifications

Requirements:

Preferred:

  • BS/BA or Associates degree in related discipline.
  • Certification may be required in some areas;
  • Generally, 0-2 years of experience in related field OR MS/MA/MBA or law degree and generally 0-1 year of experience in related field
  • Entry level professional contributor on a project or specialty work team

Your Career at Cox

From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.

Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.

Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: http://www.cox.com/.

Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.

Organization: Cox Communications, Inc.

Primary Location: US-GA-Atlanta-6205-B Peachtree Dunwoody Rd

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: 2017-02-24


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