Registration Administrator II



Dealertrack, a Cox Automotive Brand, is currently looking for a Registration Administrator II with Auto Title experience to join our Client Services team in East Greenbush, NY.

Our Teams:

Dealertrack’s teams are comprised of versatile, hardworking, and creative thinkers with diverse skill sets who can adapt to the rapid changes in the automotive and technology industries. Our professionals are committed to changing the way people shop for and purchase vehicles through our connected digital software solutions.

Job Summary:

Under general supervision, the Registration Administrator performs a variety of office support and technical tasks relating to motor vehicle transactions and tax collection. Processes motor vehicle titles, registrations, and validates payment amount. Receive tax payments and file documents. Enters and retrieves information on the computer and answer Client inquiries. Prepares registration and titling paperwork, validates and ships registration documents and license plates. The Registration Administrator may also be involved in daily cash out process, daily shipping process, scanning and saving all motor vehicle records to the computer.

Your Role:

Performs a variety of office support tasks, including answering the telephone, recording and forwarding messages, answering questions via email, fax or telephone about sales taxes and motor vehicle fees and requirements, and entering data into the computer. Follow up phone calls to customers may be necessary. May be required to perform the duties of Courier, that includes the delivery and pick up of documentation, registration and license plates from customers within the region. May be required to assist with the scanning process.

Processing Teams (1-5 & OLRS):

  • Examines documents submitted by customers for motor vehicle titles and registrations. Completes paperwork to process title and registration transactions for at least MULTIPLE states for ONE TEAM.
  • Verifying the following information including: verifying taxes and fees, license plate, lienholder information, owner’s information and mileage to the vehicle’s registration.
  • May be responsible for a specialized group of accounts.
  • All other duties as assigned.

Q/A- Cash out-Shipping Teams:

  • Reviews transactions submitted by Processing Team for ALL states proficiently to ensure the transaction is complete and ready for DMV processing.
  • Verifying the following information including: verifying taxes and fees, license plate, lienholder information, owner’s information and mileage to the vehicle’s registration.
  • Matches checks to transactions prior to shipping transactions to DMV.
  • Responsible for accurate shipping of transactions to Vendors/Registrants/Dealers daily.
  • All other duties as assigned

Exceptions Team:

  • Match paperwork for pending transactions for ALL Processing Teams.
  • Respond to emails from Clients and Client Services for ALL Processing Teams.
  • Answer/return phone calls for ALL Processing Teams.
  • All other duties as assigned



What We Look For (preferred):

  • Minimum 2-4 years DMV, automotive registration or motor vehicle title experience is essential.
  • Excellent communications skills (verbal and written)
  • Strong attention to detail
  • Ability to multi-task
  • Basic computer skills, proficient in Microsoft Office products
  • Organizational skills
  • Ability to work in a fast-paced environment
  • Must have a clean driving record

About us:

Dealertrack, a Cox Automotive Brand, is building a connected suite of software solutions and services to help automotive dealers thrive in today’s digital retailing environment. From digital marketing to credit applications and financing, our integrated approach is making buying, selling and shopping for a car more efficient and enjoyable for everyone involved.

Organization: Cox Automotive

Primary Location: US-NY-East Greenbush-30 Tech Valey Dr

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing

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