Operations Coordinator

Description

Job Description:

This position is responsiblefor providing customer service, processing paperwork, assisting withscheduling, and supporting other administrative functions for the lotoperations department.

Job Responsibilities:

  • Perform basicdata entry into the AS 400 computer system as needed.
  • Maintain constantcommunication with commercial accounts department, customer support team,quadrant and account coordinators, supervisors, and other auction personnel toensure effective coordination of lot operations activities.
  • Answer phones,provide support to lot operations employees, and provide excellent customersupport.
  • Respond tocustomer requests for assistance and ensure timely resolution.
  • Support managerin the coordination of departmental scheduling, working with temporaryagencies, serving as point of contact and recording employee absences, etc.
  • Process all lotoperations department paperwork. Forward all invoices and items to be posted tothe appropriate areas in a timely manner.
  • Assist in thecoordination of sale day line-up and execution of sale day activities (i.e.,drive, assist customers in locating vehicles, etc.).
  • Visiblydemonstrate safety commitment by following all safety and health procedures andmodeling the behaviors related to such. Actively participate in support of allsafety activities aligned with Safety Excellence.
  • Perform otherduties as assigned by management

Qualifications

Qualifications:

  • High School Diplomaor equivalent preferred.
  • 1 – 3 yearscustomer service experience required. Previous clerical or administrativeexperience preferred.
  • Effectivecommunication skills required.
  • Goodproblem-solving and organizational skills required.
  • Ability to operategeneral office equipment (i.e., copier, fax machine, etc.).
  • Good computersoftware skills required.
  • Ability to sit orstand for prolonged periods of time.
  • Ability toperform repetitive data entry tasks; manual dexterity.
  • Vision abilitiesrequired include close, distance and depth perception.

Work Environment:

Office setting.

Organization: Cox Automotive

Primary Location: US-CA-Hayward-29900 Auction Ct

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing


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