Manheim Philadelphia- Detail Technician

Description

Job Scope

Perform thorough cleaning and detailing of assigned vehicles prior to delivery to customer. May be assigned to assist in other shop areas as needed.

Key Responsibilities

  • Review assignments with supervisor and ensure understanding of detailing work required.
  • Perform vehicle cleaning and preparation processes as specified which may include washing, wheel cleaning, waxing and buffing, polishing, removing finish defects, assistance with paint applications and performing minor repair
  • Move vehicles to support production flow through detailing/paint processes
  • Complete work order documentation
  • Maintain detailing and painting tools and equipment including those associated with paint booth
  • Comply with applicable procedures and regulations regarding mixing, labeling, applying and disposing of paint and related materials
  • Observe all applicable job related safety and health procedures
  • Perform other job related duties as assigned by supervisor

Change & Innovation

  • Frequently considers what the best way to do things and looks for ways to streamline and/or improve work processes
  • Draws from a variety of sources and experiences to identify alternative solutions
  • Adapts in the face of ambiguity or uncertainty
  • Embraces changes affecting one’s area

Customer Focus

  • Focuses on customer needs and preferences in delivering work product
  • Delivers impactful, timely solutions that are meaningful to the customer
  • Follows up with customers to ensure problems are solved
  • Shares information and explains procedures in a way that is easy for others to understand
  • Adapts personal style and approach to quickly establish rapport and maintains professional demeanor in all customer situations

Collaboration

  • Demonstrates “we versus me” thinking
  • Willingly provides assistance and support to others
  • Works cooperatively with people from diverse backgrounds
  • Addresses and resolves conflict directly and constructively
  • Builds a relationship network within and across departments

Drives Results

  • Plans appropriately for daily work and projects
  • Delivers consistently strong performance that co-workers can rely upon
  • Ensures manager and others are advised of problems or obstacles in sufficient time for action to be taken
  • Recognizes when to escalate a problem to the next level and when to handle it individually
  • Negotiates/re-negotiates priorities and competing demands for one’s time
  • Maintains a proper pace

Effective Communication

  • Provides clear and thorough information to others (e.g., verbal, written, email, Communication presentations, meetings)
  • Listens actively and carefully to others’ opinions and ideas
  • Shares viewpoints openly and directly with others
  • Shares timely information with relevant parties

Develops Self and Others

  • Seeks opportunities to acquire new knowledge and skills
  • Shares own experience and expertise with others
  • Accepts feedback openly, without becoming defensive
  • Learns from experiences, including successes, setbacks, and/or resistance

Qualifications

Minimum Qualifications

  • Education & High School Diploma or equivalent
  • Valid Driver’s License
  • Basic knowledge of auto detailing/paint application processes and associated repair procedures

Cox Automotive is a leader in vehicle remarketing services, digital marketing and software solutions for automotive dealers, manufacturers and consumers. Cox Automotive includes AutoTrader.com, Kelley Blue Book, Manheim and a host of other global businesses and brands. Headquartered in Atlanta, Cox Automotive employs nearly 24,000 employees in over 150 locations worldwide. We partner with more than 40,000 dealers and touch more than 67 percent of all car buyers in the U.S. with the most recognized brands in the industry. We unite more than 20 brands in this space, providing an end-to-end solution to transform the way the world buys, sells and owns cars.

Organization: Cox Automotive

Primary Location: US-PA-Hatfield-2280 Bethlehem Pike

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing


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