Automotive Inspector - Entry Level

Description

Job Scope

Conducts inspections of incoming vehicles to detect damage, missing parts and mechanical problems; prepare and submit report of vehicle condition, repair/replacement cost estimates and related documentation.

Key Responsibilities

  • Conduct assessment of vehicle condition upon receipt noting any damage or repair required for frame, paint, engine, AC/heater operation, radio, navigation system, tires, etc.
  • Prepare support documentation related to vehicle condition including vehicle identification data, condition description; repair costs estimates, photographs, etc.
  • Maintain current knowledge of applicable labor rates, parts charges and manufacturer’s updates; adhere to work instructions/procedures regarding inspections/documentation
  • Conduct OVE courtesy walk around inspections
  • Follow all applicable safety and health related procedures
  • May be required to locate, start and move vehicles as directed
  • Perform other job related duties as directed by supervisor

Change & Innovation

  • Frequently considers what the best way to do things is and looks for ways to streamline and/or improve work processes
  • Draws from a variety of sources and experiences to identify alternative solutions
  • Adapts in the face of ambiguity or uncertainty
  • Embraces changes affecting one’s area

Customer Focus

  • Focuses on customer needs and preferences in delivering work product
  • Delivers impactful, timely solutions that are meaningful to the customer
  • Follows up with customers to ensure problems are solved
  • Shares information and explains procedures in a way that is easy for others to understand
  • Adapts personal style and approach to quickly establish rapport and maintains professional demeanor in all customer situations

Collaboration

  • Demonstrates “we versus me” thinking
  • Willingly provides assistance and support to others
  • Works cooperatively with people from diverse backgrounds
  • Addresses and resolves conflict directly and constructively
  • Builds a relationship network within and across departments

Drives Results

  • Drives, Results, and Plans appropriately for daily work and projects
  • Delivers consistently strong performance that co-workers can rely upon
  • Ensures manager and others are advised of problems or obstacles in sufficient time for action to be taken
  • Recognizes when to escalate a problem to the next level and when to handle it individually
  • Negotiates/re-negotiates priorities and competing demands for one’s time
  • Maintains a proper pace

Effective Communication

  • Provides clear and thorough information to others (e.g., verbal, written, email, Communication presentations, meetings)
  • Listens actively and carefully to others opinions and ideas
  • Shares viewpoints openly and directly with others
  • Shares timely information with relevant parties

Develops Self and Others

  • Seeks opportunities to acquire new knowledge and skills
  • Shares own experience and expertise with others
  • Accepts feedback openly, without becoming defensive
  • Learns from experiences, including successes, setbacks, and/or resistance

Qualifications

Minimum Qualifications

  • High School Diploma or equivalent required

Specialized Knowledge

  • ASE certification or background in automotive repair, and cost estimating
  • Knowledge ICAR Certifications preferred
  • Valid Driver’s License and safe driving record required
  • Basic computer software skills required
  • Ability to multitask required
  • Must be detail oriented
  • General knowledge of automotive body and mechanical work preferred
  • Regularly required to stand, walk, reach, talk and hear
  • Frequently required to stoop, kneel, crouch and climb
  • Vision abilities required include close, distance and color vision, depth perception
  • Previous body shop experience, mechanical experience, estimating experience preferred

Cox Automotive Inc. is transforming the way theworld buys, sells and owns cars with industry-leading digital marketing,software, financial, wholesale and e-commerce solutions for consumers, dealers,manufacturers and the overall automotive ecosystem worldwide. Committed to openchoice and dedicated to strong partnerships, the Cox Automotive familyincludes Autotrader®, Dealer.com®,Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®,Xtime® and a host of other brands. The global company has over 30,000 teammembers in more than 200 locations and is partner to more than 40,000 autodealers, as well as most major automobile manufacturers, while engaging U.S.consumer car buyers with the most recognized media brands in the industry. CoxAutomotive is a subsidiary of Cox Enterprises, Inc., an Atlanta-based companywith revenues of $18 billion and approximately 55,000 employees. CoxEnterprises’ other major operating subsidiaries include Cox Communications andCox Media Group. For more information about Cox Automotive, visit www.coxautoinc.com.

Organization: Cox Automotive

Primary Location: US-TX-Dallas-5333 W Kiest Blvd

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing


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