Teller - IAA Credit Union

At Illinois Farm Bureau, our IAA Credit Union Teller performs a wide range of transactional duties while providing members with a high degree customer service and accuracy.


  • Greet and welcome members to the credit union in a courteous, professional and timely manner.
  • Provide prompt, accurate and efficient member transactions such as deposits, withdrawals, check cashing, loan payments cash advances.
  • Process bulk coin.
  • Sell money orders, license stickers, gift cards and postage stamps.
  • Maintain an accurate balance of cash and checks.
  • Answer questions for members regarding their accounts and the variety of Credit Union products.
  • Develop and maintain a secure knowledge of Credit Union products and services.
  • Cross-sell Credit Union products and services.


  • Previous cash handling experience and retail/customer service experience.
  • Ability to operate a computer terminal.
  • Good customer service skills.
  • Basic computer skills and ability to use Microsoft applications and web navigation.
  • Consistent accuracy is required to balance cash drawer.
  • Must have the ability to work in a tight team environment.
  • Two Years of experience in a teller environment is preferred.
  • Previous experience providing high quality customer service in a face to face retail environment is also preferred.
  • Ability to work full days at a 45” counter.

Physical Requirements:

  • Ability to manage large amounts of coin (approx. 50 lbs).

For more details about careers at Illinois Farm Bureau, please visit us online at www.ilfb.org/careers.

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