Life/Health Billing Specialist B

At COUNTRY Financial, our L/H Billing Specialist B analyzes and processes complex transactions related to cash/electronic funds application. Processes and administer all billing plans for Life/Health lines of business. Provides comprehensive, superior service to internal and external customers for Life/Health lines of business.


  • Analyzes and applies cash/electronic payments.
  • Inputs data to set up and maintain policies on specified billing accounts.
  • Analyzes, adjusts, and balances detailed accounting records.
  • Analyzes and corrects complex accounting errors and misapplied cash.
  • Answers complex billing, cash payment and application questions from internal and external customers via phone.
  • Develops original and template written communication to financial representatives, policy holders and other affected parties to answer complex billing or payment questions, complaints and problems.
  • Communicates with financial institutions for the purpose of transmitting and reconciling electronic transmissions.
  • Assists with training others.
  • Sorts and distributes department mail.


  • Education equivalent to graduation from High School and/or the equivalent in related work experience.
  • Demonstrates a working knowledge of the operations of Life and Health insurance products and systems is preferred.
  • Possesses thorough analytical skills.
  • Demonstrates the ability to perform in a production environment.
  • Demonstrates strong personal computer and keyboarding skills.
  • Excellent oral and written communication skills.
  • Ability to organize work and set daily priorities.

Physical Requirements:

  • Heavy personal computer usage to enter and retrieve data.
  • Work may involve overtime or extend beyond normal business hours as business needs dictate.

For more details about careers at COUNTRY Financial®, please visit us online at www.countryfinancial.com/careers and connect with us on Facebook, Twitter, and LinkedIn.

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