Claims Representative Internship – Bloomington, IL

As a claims representative intern at COUNTRY Financial, you will work alongside our Central Claims Office team in Bloomington, IL to:

  • Communicate with clients via telephone to set up new claims and obtain necessary information
  • Investigate claims by determining applicable policy coverage, evaluating damages, and settling assigned claims
  • Coordinate activities with auto appraisers, body shops, rental companies, glass shops and others to bring claims to a conclusion according to policy provisions


  • Pursuing a degree in Business, Insurance and Risk Management, Communications, Criminal Justice, Psychology or a related field
  • Graduation date of August 2018 or beyond
  • Previous customer service experience is desired
  • Ability to deal effectively and empathetically with our clients
  • Committed to work within a fast paced, team oriented environment
  • Comfortable dealing with conflict and effective in potentially difficult situations
  • Solid written and verbal communication skills
  • Strong organization, prioritization and listening skills
  • Ability to problem solve and multi-task
  • Must be able to work full-time hours from May to August 2018. The internship may be extended part-time into the fall semester; depending on the availability of the student, the needs of the company, and strong work performance.

Meet Some of COUNTRY Financial's Employees

Judy A.

Financial Representative

Judy often feels more like a counselor than a financial advisor because she’s so close to the everyday happenings of her clients, guiding them to make smarter financial decisions.

Andrea R.

Financial Representative

Andrea helps people understand the path for retirement and help create a tangible plan to achieve their goals in retirement so that they feel comfortable and financially secure.

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