As a claims associate intern at COUNTRY Financial, you will work alongside our Loss Reporting Unit team in Salem, OR to:
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Communicate with clients via telephone to set up new claims and obtain necessary information
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Investigate claims by determining applicable policy coverage, evaluating damages, and settling assigned claims
- Coordinate activities with auto appraisers, body shops, rental companies, glass shops and others to bring claims to a conclusion according to policy provisions
Requirements:
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Pursuing a degree in Business, Insurance and Risk Management, Communications, Criminal Justice, Psychology or a related field
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Freshman or Sophomore level preferred
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Graduation date of August 2018 or beyond
Previous customer service experience is desired
Ability to deal effectively and empathetically with our clients
Committed to work within a fast paced, team oriented environment
Comfortable dealing with conflict and effective in potentially difficult situations
Solid written and verbal communication skills
Strong organization, prioritization and listening skills
Ability to problem solve and multi-task