Claims Associate Internship – Bloomington, IL

As a claims associate intern at COUNTRY Financial, you will work alongside our Loss Reporting Unit team in Bloomington, IL to:

  • Communicate with clients via telephone to set up new claims and obtain necessary information
  • Investigate claims by determining applicable policy coverage, evaluating damages, and settling assigned claims
  • Coordinate activities with auto appraisers, body shops, rental companies, glass shops and others to bring claims to a conclusion according to policy provisions

Requirements:

  • Pursuing a degree in Business, Insurance and Risk Management, Communications, Criminal Justice, Psychology or a related field
  • Freshman or Sophomore level preferred
  • Graduation date of August 2018 or beyond
  • Previous customer service experience is desired
  • Ability to deal effectively and empathetically with our clients
  • Committed to work within a fast paced, team oriented environment
  • Comfortable dealing with conflict and effective in potentially difficult situations
  • Solid written and verbal communication skills
  • Strong organization, prioritization and listening skills
  • Ability to problem solve and multi-task
  • Must be able to work full-time hours from May to August 2018. The internship may be extended part-time into the fall semester; depending on the availability of the student, the needs of the company, and strong work performance.

Meet Some of COUNTRY Financial's Employees

Judy A.

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Judy often feels more like a counselor than a financial advisor because she’s so close to the everyday happenings of her clients, guiding them to make smarter financial decisions.

Andrea R.

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