Full Time Key Holder

Beauty industry leader driven by passion, creative freedom, and an entrepreneurial spirit. We have built a unique portfolio of beauty brands that have produced some of the strongest consumer franchises in history.

We are currently seeking Full-Time Key Holder with preferred retail experience in fragrance, cosmetics, and/or skin care for our location in World Trade Center/Oculus , in NYC.

The associate will represent and communicate our brand and lifestyle to customers through sales competency, product expertise and by providing the highest level of customer service. This position requires someone that is personable, energetic, highly organized and hard working. Individuals should have a passion for the industry and should enjoy working with a team.

Key Accountabilities:
Responsibilities include but are not limited to the following:
Client & Service Expert:
• Ability to cross-sell and upsell to achieve individual sales goals
• Develops strong product knowledge across all categories
• Responsible for ensuring the delivery of exemplary customer service
• Ability to perform skin care consultations, offering solutions to effectively address customer needs
• Use "suggestive selling" techniques, tie in opportunities and promotional opportunities
• Uphold all policy and procedure guidelines
• Adhere to all safety, security, company guidelines and procedures.
• Show respect and courtesy to customers and fellow employees
• Act with honesty, integrity and professionalism at all times.

Building Brand Equity:
• Understand and communicate brand philosophy and lifestyle to the customer
• Demonstrate interest and ability to work as part of a team

Operational Excellence:
• Execute operational tasks as per company directives
• Accurately processes all POS transactions
• Ensure that store standards are executed daily

Skills & Experience:
• High School Diploma or Equivalent
• Minimum of 2+ years of retail experience
• Ability to work well with all team members
• Highly organized and able to adapt quickly to changing priorities
• Must be flexible to work a combination of day and night shifts, as well as Saturdays or Sundays as needed.
• Excellent luxury store retail hourly pay commensurate
• Paid vacation
• 401K program and medical benefits

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