Marketing Representative-Health Plan

Location:

Calmont Operations Building

Department:

Member Services

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Marketing Representative will have a vital role in CCHP's Medicaid and CHIP membership growth and retention. Responsible for highly sensitive levels of interaction with perspective and current Health Plan Members and partners. Demonstrates decision-making and problem solving skills, including collecting and analyzing information and data, development of alternative courses of action. Be a subject matter expert in Community outreach, Marketing, presenting, promoting and marketing our programs to perspective members; individuals, groups, community organizations, healthcare professionals, etc.
Attention to detail and the ability to perform job duties with minimum direction are essential to this position. Develop presentations and outreach initiatives to various target audiences. Cultivate and maintain collaborative relationships with community contacts. Assure compliance with HHSC Marketing policies and procedures.

Additional Information:

The Marketing Representative will have a vital role in CCHP's Medicaid and CHIP membership growth and retention. Responsible for highly sensitive levels of interaction with perspective and current Health Plan Members and partners. Demonstrates decision-making and problem solving skills, including collecting and analyzing information and data, development of alternative courses of action. Be a subject matter expert in Community outreach, Marketing, presenting, promoting and marketing our programs to perspective members; individuals, groups, community organizations, healthcare professionals, etc.

Attention to detail and the ability to perform job duties with minimum direction are essential to this position. Develop presentations and outreach initiatives to various target audiences. Cultivate and maintain collaborative relationships with community contacts. Assure compliance with HHSC Marketing policies and procedures.

• Associate Degree is preferred. In lieu of Associate Degree four (4) years of directly related outreach experience at an MCO or Community Organization.
• A minimum of two (2) years successful Marketing and/or Outreach experience for a health plan or community based organization with specific experience in Medicaid/CHIP managed care outreach, event planning, social work, or other related position required.
• Knowledge of the communities served by CCHP: Denton, Hood, Johnson, Parker, Tarrant, and Wise Counties of Texas.
• Bilingual (English/Spanish) preferred.

• Must be a self-starter with a high level of accountability and responsibility.
• Able to work within a Public Health and Community Outreach "goal oriented" environment.
• Processes administrative tasks (e.g. Data collection and program implementation) accurately, completely and on time.
• Plans and prepares for daily, weekly and monthly scheduled activities to achieve desired results.
• Manages and utilizes time and territory efficiently to keep track of a variety of tasks and achieve results.
• Track and trend membership and market growth according to Department guidelines.

• Public speaking skills.
• Excellent verbal and written communication skills.
• Ability to read, communicate and present message clearly and concisely, making adjustments for the audience, both verbally and in writing.

• Community Health Worker certification will be required within 1 year of hire.
• Must possess a valid driver's license and have access to a reliable motor vehicle. -This position requires travel within the CCHP service area, which is Denton, Hood, Johnson, Parker, Tarrant, and Wise Counties of Texas.