Manager, Advanced Digital Solutions

At Epsilon, we make connections that bond people to the most well-known brands in every vertical. We have 7,000 team members in over 70 offices across the globe working hard for our clients every day in Healthcare, Telecommunications, Financial Services, CPG, Travel, Retail, Automotive, Media, Energy and Technology. Our hard work is reflected in the results we achieve for our clients, and their trust means we continue to grow and gain recognition from the industry. AdAge 2015 evaluation ranked Epsilon as the #1 US Agency All Disciplines, #1 Global CRM/Direct Marketing, #1 US Digital Agency Network, #4 World's Largest Digital Agency Network and #5 US Promotion Agency.

Epsilon's Advanced Digital Solutions practice helps marketers enhance the effectiveness of their complex digital marketing programs by managing the integration of their customer and prospect data in online, TV, mobile and social channels. Our group is nimble with the energy and flexibility of a start-up, but with the backing and resources of one of the industry's largest and most respected marketing service providers.

The Manager, Advanced Digital Solutions, is the main point of contact for both external clients and internal teams throughout Epsilon, orchestrating and project managing all digital work streams related to client engagements. Successful candidates will have 5 year's digital advertising experience, demonstrating strong client services, technology comprehension, analytical and problem solving skills, as well as the ability to thrive in a fast paced, dynamic environment, working both autonomously and in team environments. Hands on DMP, and offline data onboarding experience is ideal. Position can be located in Denver or New York City.

Responsibilities

  • Manage multiple client relationships, serving as the primary day-to-day contact
  • Own project management for all engagements; offline data onboarding, big data segmentation, DMP management, audience syndication, analytics and display media campaigns
  • Delegate and manage work streams of various Advanced Digital Solutions specialists
  • Work with the team and vendors to develop solutions to meet clients unique requirements, which include combinations of data, technology, partners, data integrations and analytics
  • Lead cross functional teams through integration projects with competing priorities, several stakeholders, and tight timelines
  • Serve as clients digital advertising ecosystem subject matter expert
  • Proactively research and troubleshoot with partners on clients behalf
  • Conduct business analysis – lead process to derive insight and business strategy from analytics output
  • Quickly establish trust and build relationships with clients, as well as internal and external partners.
  • Monitor engagement progress and maintain an account status dashboard summarizing all work streams
  • Coordinate and deliver client business reviews as needed
  • Ultimately accountable for all project deliverables

Qualifications

  • 4 year college degree required, advanced degree in relevant business or analytic field preferred
  • 5 years minimum hands on experience in digital advertising campaign operations, management, analytics or digital agency
  • 4 years in client facing role
  • Polished business professional with strong communication skills, able to effectively communicate with people from difference functional areas and different levels of responsibility
  • Experience with one or more DMPs (Audience Manager, Blue Kai, Turn, Krux, etc)
  • Experience with digital campaign operations
  • Demonstrated creative problem solving capabilities
  • Offline data onboarding experience a plus
  • Experience with digital integrations across multiple technology vendors
  • Comfortable working in a "startup" environment within a larger company
  • Demonstrated success autonomously managing complex multiple work stream projects that require input from many stakeholders
  • Strong communication skills
  • Experience with Microsoft Visio and Project, and advanced experience with Microsoft Excel and PowerPoint

Scope of Job

  • 30% travel
  • Contact throughout Epsilon
  • Frequent contact with clients
  • Competitive salary and benefits

Conditions of Employment

All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.

Great People, Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. From tuition reimbursement to scholarship programs to employee stock purchase plans and 401(k)s, we offer associates a variety of benefits that work as hard for them as they work for us.

About Epsilon

Epsilon® is an all-encompassing global marketing innovator. We provide unrivaled data intelligence and customer insights, world-class technology including loyalty, email and CRM platforms and data-driven creative, activation and execution. Epsilon's digital media arm, Conversant, is a leader in personalized digital advertising and insights through its proprietary technology and trove of consumer marketing data, delivering digital marketing with unprecedented scale, accuracy and reach through personalized media programs and through CJ Affiliate, one of the world's largest affiliate marketing networks. Together, we bring personalized marketing to consumers across offline and online channels, at moments of interest, that help drive business growth for brands. Recognized by Ad Age as the #1 World's Largest CRM/Direct Marketing Network, #1 Largest U.S. Agency from All Disciplines and #1 Largest U.S. Mobile Marketing Agency, Epsilon employs over 8,000 associates in 70 offices worldwide. Epsilon is an Alliance Data company. For more information, visit www.epsilon.com and follow us on Twitter @EpsilonMktg.

Alliance Data provides equal employment opportunities without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, gender identity, veteran status or any other characteristic protected by law.

Alliance Data participates in E-Verify

For San Francisco Bay Area:

Alliance Data will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance.


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