Technology Specialist

About Convene

Founded in 2009, Convene is the nation’s fastest-growing network of meeting, event and conference venues, integrating technology, hospitality, culinary, and human-centered design to create a transformative user experience. In partnership with leading commercial landlords, the company also provides on-demand space and hospitality services for building tenants and their employees through the first-ever workplace-as-a-service (WaaS) platform. With locations in New York City, Philadelphia and Washington, D.C., Convene has plans to expand to Boston, Los Angeles and Chicago in the future. Over 5,000 companies, including more than 65 percent of Fortune 100 companies, partner with Convene to host meetings and events of all sizes. Convene has been named one of Forbes’ 100 most promising companies, and one of Inc.’s fastest-growing companies. At the cornerstone of Convene’s massive growth, company culture remains an integral piece of Convene’s success. In 2016 Convene was awarded the Smart CEO top company culture award.


Role Summary

We’re hiring a Technology Specialist to join Convene’s world-class Technology Team.  In this position, you will provide technology services in all duties, including setting up and operating various scaled audiovisual systems, with a specialty in audio, video, computers, HSIA, audio conferencing, video conferencing, webcasting, and basic lighting for different types of programs. We’re looking for someone personable and client-focused, with problem solving skills that can be applied in various types of environments and situations.Convene employees use our Core Values in their day-to-day: genuine, relentless, integrity, and teamwork.

Duties & Functions

Provide technology services in all duties including the ability to set up and operate various scaled audiovisual systems with a specialty in audio, video, computers, HSIA, audio conferencing, video conferencing, webcasting, and basic lighting for different types of programs.

General Requirements:

• Problem solving skills in different types of environments and situations.
• Ability to set up, maintain, and troubleshoot computer networks, hardware, and software applications
• Provide excellent service and strive to exceed the expectations and needs of internal and external clients.
• Make personal contact with guests and assist with any reasonable requests.
• Maintain a positive relationship with all clients through effective communication.
• Portrays a polished professional image to meet company dress code requirements.
• Must be able to accommodate a rotating work schedule to include nights and weekends and occasional long hours.
• Perform daily floor management that includes assignment of tasks and assisting Technology Manager with labor needs and scheduling.
• Work with Director of Technology and Technology Manager to establish coordinated communications for management of programs.
• Equipment maintenance: Proper security, storage, transportation, and preservation of equipment.
• Participate in physical inventory count process as requested.
• Review and have knowledge of menu/service with operations and production teams.
• Complete strike lists and perform closing inspection duties.
• Perform other duties as requested by management.

• Knowledge of audiovisual, computer networking/maintenance and lighting technical theory
• Minimum of High School graduate/GED, AA/BS preferred.
• Minimum of 2 or more years of audiovisual technical experience.
• Intermediate technical knowledge of audio, video, projection, computer and lighting equipment
• Familiar with commercial/professional audiovisual equipment from the following manufacturers: Analog Way, Cisco, Christie, Crestron, Extron, Folsom, FSR, JBL, Mackie, Marantz, Polycom, Senheiser, Shure, Soundcraft, Ashly etc.
• CTS, CCENT and/or CCNA certifications preferred

Physical Requirements:
• Flexible and long hours sometimes required.
• Required to move, set/strike equipment up to 50 lbs. without additional assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time.

Meet Some of Convene's Employees

Danielle D.

Human Resources Manager

Danielle oversees the entire employee lifecycle, from in-depth interviews and a comprehensive onboarding process to continued learning and development throughout each individual’s career with Convene.

Desiree O.

Production Manager

Desiree works directly with company customers to build and maintain relationships by collaborating with clients to brainstorm, plan, and execute perfect meetings, conferences, and events.

Back to top