Hospitality Service Technician Back of House (Full-Time)

Hospitality Service Technician Back of House (Full-Time)

Who we are:

At Convene, we're building a company that embraces visible and invisible diversity, encourages healthy integration of personal goals and professional development, and fosters community. Our team's evolution, values and culture have been at the forefront of what we do since our founding. With the meetings and office market growing rapidly and showing no signs of stopping, we are constantly evolving and growing our offerings from hosting meetings and events to providing a full suite of offerings for flexible co-working spaces.

What you’ll do:

The Service Technician- Back of House, will perform duties which maintain the cleanliness and organization of all food service department areas, utensils, equipment and vehicles in a sanitized and orderly condition. We need someone customer focused, with strong attention to detail, as well as someone highly motivated and ready to work in a team. Our employees use our Core Values to guide their daily work: Genuine, Relentless, Integrity, and Teamwork.

  • Care and cleaning of kitchen equipment, dish room and pot washing areas:
  • Washes pots, pans, trays and other cooking and serving equipment
  • May wash and peel vegetables and fruits
  • Operate and maintain dish room equipment according to sanitary standards
  • Follows principles of sanitation and safety in handling food and equipment
  • Transfer supplies and equipment between storage and work areas by hand or with the use of a hand truck
  • Removal of trash, separates into designated containers, and maintain clean floor in kitchen and dining area
  • Steam cleanse and/or scrubs out trash and garbage cans
  • Food Safety/Sanitation
  • Clean up spills in the kitchen, dining area, his/her own work area immediately
  • Complete shift work, as assigned, in a timely thorough manner in accordance with department standards
  • Inform chef and manager in a timely manner when supplies are low
  • Follows and observes all company policies and procedures
  • Follows company standards for attendance and punctuality
  • Assist other functions as needed
  • Maintain and refresh restrooms

Responsible for Food Safety/Sanitation:

  • Responsible for ensuring proper presentation, portion control, and maintenance of proper serving temperatures – follows HACCP standards
  • Maintains sanitation and orderliness of all equipment, supplies and utensils within work area
  • Handles and ensures that all deliveries are properly stored, according to both state and federal health regulations
  • Keeps display equipment clean and free of debris during meal service as assigned
  • Cleans equipment, as assigned and in a timely fashion
  • Cleans workstation thoroughly before leaving the area for other assignments

Customer Service:

  • Represents company in a courteous, efficient, and friendly manner is all customer and employee interactions
  • Interacts with customers in a manner to ensure customer satisfaction
  • Greets customers courteously
  • Relays relevant comments from customers directly to supervisors
  • Interact with customers and resolves customer complaints in a friendly and service oriented manner
  • Consistently exhibits the ability to keep up with peak kitchen hours and does so calmly, accurately and efficiently

What we look for:

  • Minimum High School graduate/GED equivalent preferred
  • Previous experience preferred
  • Flexible and long hours sometimes required
  • Ability to move, lift, carry, push, pull and place objects up to 25 pounds without assistance
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Ability to stand, sit, or walk for an extended period of time 

About Convene: 

At Convene, we’re changing the way the world works by transforming the way businesses work. By partnering with the largest landlords in commercial real estate, we design and service the next generation office building – one that feels more like a full-service, lifestyle hotel. Our integrated “workplace-as-a-service” platform gives building tenants and enterprise clients access to a growing network of premium meeting and event spaces, flexible workspaces, hospitality services, and curated experiences for users, all connected by Convene’s proprietary technology platform.

  • Founded in 2009
  • Locations in New York City, Boston, Philadelphia, Washington, D.C., and Los Angeles; Opening in Chicago in 2018 and plans to expand globally
  • Launched Convene Workplace in 2017
  • Ranked #11 Workplace in New York in 2017 by Fortune Magazine
  • Ranked #30 in 2017 LinkedIn Annual List of Industry Disruptors
  • 2018 Great Places to Work US
  • 2018 Fortune Magazine Best Workplaces NY

In everything we do, we strive to put the people we do it for first. This starts internally: we believe our values drive behaviors to create culture. Together we’re building a culture that embraces diversity and learning, humility and gratitude. At the same time, we try not to take ourselves too seriously and strive for a healthy integration between work and personal pursuits. 

Benefits you can expect as a Convene employee:

  • Generous, flexible PTO and family leave
  • Generous professional development policy that includes funds earmarked for each employee's discretionary professional growth—Have a conference you want to attend? A class you want to take? If it's helping take your career to the next level, we support it. Each employee is required to have 65 hours of learning per year
  • Excellent health coverage for team members and their families
  • Supportive work environment and a leader who is focused on your professional growth
  • Company events that highlight our team's passions and hobbies
  • Healthy snacks

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.

 

Date: _______________                                Signature: __________________________________________

 


Meet Some of Convene's Employees

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Technical Product Manager

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Sarah S.

Director, Solutions

Sarah brainstorms and implements ideas for activated amenity partnerships that will help landlords and the company offer more evolved spaces, services, and solutions.


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