Account Manager

About Convene

At Convene, we’re changing the way the world works by transforming the way businesses work. By partnering with the largest landlords in commercial real estate, we design and service the next generation office building – one that feels more like a full-service, lifestyle hotel. Our integrated “workplace-as-a-service” platform gives building tenants and enterprise clients access to a growing network of premium meeting and event spaces, flexible workspaces, hospitality services, and curated experiences for users, all connected by Convene’s proprietary technology platform. Founded in 2009, Convene has locations in New York City, Boston, Philadelphia, and Washington, D.C., with plans to expand globally. The company has been named one of America’s 100 Most Promising Companies by Forbes, one of America’s fastest growing companies by Inc. Magazine, and the #11 Best Workplace in New York by Fortune Magazine.

Role Summary

We’re looking for an Account Manager to join our Convene sales team. As an Account Manageryou will be responsible for building a solid deck of clients by developing new and existing client relationshipsWe’re looking for someone energetic and personable, someone that can work well with other team members and build strong relationships. This role requires you to be self-motivated and willing to do what it takes to acquire new business. If that sounds like you, this role could be perfect for you.

Competencies

  • College Degree Required BS/BA
  • Minimum 2 years sales related experience
  • Ability to effectively build relationships with clients
  • Ability to work well with other team members

 Duties and Responsibilities

  • Maintain and grow current, prospective and referral clients
  • Attend local trade shows, networking receptions, and informational sessions to prospect for new business and understand current industry trends
  • Proactively solicit new business
  • Rapidly respond to all client inquiries and other communications
  • Conduct and coordinate thorough site inspections, client appointments, and client entertainment
  • Generate contracts to client specifications while adhering to internal pricing guidelines
  • Maintain extensive knowledge of all Convene locations, including but not limited to capacity charts, zone selling, and package pricing
  • Maintain thorough knowledge of competitive set and develop relationships with hotel and conference center counterparts
  • Speak the company language as it relates to sales and operations
  • Join and be actively involved with at least one industry professional organization
  • Be a professional brand ambassador for Convene
  • Reach and exceed budgeted goals per month
  • Identify “needs” periods in coming year and coordinate with sales & marketing leaders specific action steps to fill the voids
  • Attend and participate in all sales meetings and be prepared to discuss what you are working on/what you need assistance with to close business
  • Excellent written and verbal communication skills, communication with team members, clients, property operations partners

 Physical Requirements

  • Ability to walk between properties
  • Some Air/Train travel required
  • Flexible and long hours sometimes required
  • Move, lift, carry, push, pull and place objects weighing less than or equal to 25 pounds without assistance
  • Reach overheard and below the knees, including bending, twisting, pulling, and stooping
  • Stand, sit, or walk for an extended period of time

Meet Some of Convene's Employees

Chris K.

Co-Founder & President

The most exciting thing about Convene [...], is a humble concept of improving to be 1% better every single day, as individuals and also as a company.

Danielle D.

Human Resources Manager

Danielle oversees the entire employee lifecycle, from in-depth interviews and a comprehensive onboarding process to continued learning and development throughout each individual’s career with Convene.


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