Regional Vice President
Regional Vice Presidents of Strategic Enterprises
Location: Chicago, IL Department:
Type: Full Time Min. Experience: Experienced
Who We Are
ContextMedia:Health is a health information services company, building digital media technologies to deliver lifestyle education to patients to improve health outcomes and patient engagement. Headquartered in Chicago, we are the fastest- growing company in the industry impacting millions each month through contextual and actionable video programming in physician practices nationwide.
ContextMedia:Health is a high-growth entrepreneurial organization where hustle and grittiness is in our DNA. We're creative problem-solvers who fight until we win. Our close-knit team works in a non-hierarchical organization with transparent communication and individual ownership over outcomes. ContextMedians are fun, passionate and authentic -- striving for excellence.
Our goal is to engage patients to better understand and act on their care plan, which is critical today’s changing demands of the healthcare environment. Patients that better understand their condition(s) are more likely to follow their treatment plans, return for regularly scheduled visits and improved brand loyalty to a health system. In an environment where patients have more choice than ever, it is vital for health systems to develop strategies to engage and educate patients when they are most eager to participate in their own care – during a visit to your system (e.g., waiting rooms, exam rooms, etc.). Our Enterprise Health Solutions team’s role in this overall vision is to be a thought leader and trusted partner guiding healthcare organizations to achieve strategic objectives and outcomes through insights and world class service.
Who we need
The Regional Vice President of Strategic Enterprises will own the executive relationships and strategy for our most Strategic Enterprise clients (approximately 10 named accounts). They will be responsible for the strategy behind retention and growth within their assigned health systems. This individual will accomplish this by proactively working with our clients to understand their top board and executive level initiatives, and capture feedback to drive the adoption of our solutions. They will work with their clients and the assigned CHM team of Client Success Executives (CSE) to uncover best practices and distribute them throughout the system to ensure optimization of our solutions. In addition to maintaining the relationships at the C-Suite, the RVP will work closely with their clients to introduce new products and solutions and expand our current footprint.
This leader will also be intensely focused on data and metrics to validate performance and catalyze improvement within their clients. While anecdotal outcomes are important, we are driven to materially move the dial for our clients and support that with data. We are committed to driving better outcomes for our clients and want to show them a measurable impact on their key strategic objectives.
As an important leader of his team, your success will be determined by working closely with our internal teams and leading the strategy for creative problem-solving and understanding innovative ways to best deliver world-class service to exceed the expectations of the health system executives. You will be responsible for building out the strategy for each assigned client with your CSE to ensure we are meeting and exceeding expectations. The leader will accomplish this goal by conducting account reviews, executive business reviews, onsite meetings, and gaining a clear understanding of each client's goals and initiatives.
A leader at ContextMedia:Health is expected to take initiative, bring a diverse voice, be fearless in trying new ways to enhance our service and take ownership over outcomes aligned with business objectives. You must be a problem-solver, exhaustive, and customer-centric. We strongly believe in world class service for our clients and want someone who has a passion for setting the performance bar high, enjoys the autonomy and responsibility of fast growth, and thrives in an energetic team environment.
- Minimum of ten (10) years’ experience in Healthcare as a leader and experience with calling on the C-suite of the top systems in the country
- Strong leadership experience, with proven success of managing a market with multiple levels of resources
- Ability to be a self-starter and to function effectively during times of ambiguity, change and growth
- Experience in navigating complex hierarchies and complicated internal relationships at large healthcare delivery systems
- Significant knowledge of, and experience in healthcare, health systems, and technology
- Experience working in high growth or hyper-growth organizations
- Ability to work in an ambiguous environment where we are flying the plane while we are building it
- Minimum of 3 years spent in a technology or technology services environment (hardware, Software as a Service, etc.)
- Strong presentation skills and consultative closing skills
- Ability to travel to client locations as necessary (approximately 30 % travel)
How To Apply
Please submit a resume and cover letter describing why you'd like to join the ContextMedia family.
Meet Some of ContextMedia's Employees
Client Success Manager
Brittni ensures that ContextMedia’s programs run smoothly and efficiently so doctors can provide the information and education their patients need in order to make informed choices.
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