Senior Product Manager

DESCRIPTION

Contactually is hiring a Product Manager to lead the design, build, and release of our suite of CRM products for professional services. The product manager will work closely with a cross-functional designers, engineers, other product managers, and report to the VP of Product.

What you’ll be doing

  • Talking to customers - active, inactive, cancelled, you name it - to understand and articulate end-user problems that we are uniquely positioned to solve
  • Developing and testing hypotheses for new features - creating wireframes, writing user stories, and working with cross-functional teams of designers, developers, product managers, and customer-facing roles to vet, build, and ship
  • Collecting and analyzing data on product utilization to help inform feature development.
  • Maintaining the product backlog to ensure designers and developers always have clear acceptance criteria for upcoming work
  • Triaging and prioritizing bug reports and new feature requests that come in from current + potential customers, partners, and stakeholders
  • Communicating priorities and deadlines to team members and users; helping QA testers proactively plan for new feature releases
  • Participating in all product team meetings, including daily standups, sprint kickoffs, retrospectives, and planning sessions

REQUIREMENTS

  • Bachelor's degree
  • 3+ years of experience as a product manager for a SaaS product
  • Extreme, borderline-psychotic attention to detail. You noticed that only one of the above bullet points ended with a period and you almost stopped reading this job description as a result.
  • Product intuition - you understand what makes a product work and a user base grow
  • Unyielding integrity when it comes to shipping high-quality, beautiful, usable software
  • Bias for experimentation and rapid iteration
  • Strong written and verbal communication skills
  • Patience, focus, and resolve - you finish what you start and aren’t distracted by shiny objects
  • Deep technical understanding of how modern web and mobile applications work
  • A strong, established track record of building and shipping web and mobile SaaS products
  • Experience working in an agile development environment and using the tools of the trade (e.g. Jira, Balsamiq, Github, or equivalent)

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