Account Manager, Digital Marketing
At Conductor, a WeWork company, we’re passionate about helping companies help their customers. Some of the world’s top brands use our software and services to create and optimize content so that it gets found online. We’re headquartered in NYC, and we’ve been named Crain’s “Best Place to Work” 7 years running.
Visit Conductor at www.conductor.com or on Twitter @conductor
Conductor is seeking an energetic and effective Account Manager to drive adoption and value to secure client retention and revenue growth of our rapidly growing client base. The key to success in this role is to communicate the value of our platform and connect the client’s business objectives to that value, in addition to disseminating best practices and a deep knowledge of product capabilities and functionality.
- Develop relationships with customer executive sponsors and influencers to align their key search marketing objectives with the value and functionality of Conductor Searchlight™
- Organize and conduct on-boarding and training calls to understand the customer’s goals and define success metrics
- Proactively monitor and report customer usage and success to internal teams
- Create and deliver monthly reporting; informing customer of solution successes and making recommendations for optimization
- Identify growth opportunities within existing customer base and collaborate with Strategic Relationship Manager to ensure client success
- Experience with search marketing, analytics or software-as-a-service.
- Track record of customer retention and growth in past positions.
- Experience with Salesforce.com, Power Point, Excel and virtual meeting software.
- Exceptional written and oral presentation skills.
- Experience and strong proficiency in training and education via WebEx software or equivalent as well as in person
- 4 year BA/BS degree
Conductor, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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