User Experience Design (Fall Internship)
CommonBond is building the leading values-driven, customer-centric financial services company and is looking for people who want to help our company grow. Our mission starts by tackling the broken student lending market and changing the way people think about student loans. We accomplish this with lower interest rates for our borrowers, a state-of-the art technology platform, and high-touch customer service. Additionally, our 1-for-1 model is the first of its kind in financial services: for every degree fully funded on the CommonBond platform, we fund the education of a child in need for a full year through a partnership with Pencils of Promise. We are backed by great investors, have a killer team, and are growing rapidly!
CommonBond is seeking a User Experience Intern for the fall semester. In this position for academic credit, you will have the opportunity to shadow a nimble startup team practicing Agile/SCRUM product development processes, facilitate and lead user testing sessions, and complete his/her own “service design” project. You will also learn many aspects of User Experience alongside our Product Design Team, to translate business ideas into beautiful, usable applications.
The UX Intern will:
- Help source and and facilitate user testing
- Learn consistent bug/UX monitoring through FullStory
- Map borrower application touchpoints, transactional emails, nudge emails, and outbound touches
- Evaluate the experience for borrowers and cosigners who are refinancing and identify opportunities for driving business value through improving the existing experience
What we're looking for:
Demonstrated interest in Product/UX/service design
Demonstrated interest in psychology, behavioral economics, and technology
Experience with data analysis and design
Comfortable leading interviews and testing sessions
A curious and motivated problem solver
Strong written and verbal communicaton
Minimum Requirements to Apply:
Actively pursuing a bachelors or masters degree in a relevant field
Must have the authorization to work in the US
Must be able to work on site at our offices in Manhattan
Available a minimum of 2 days during fall academic semesters
Where: CommonBond Headquarters, SoHo, NYC
Length: Approximately 8 weeks
Deadline to apply: September 30th, 2017, 11:59pm
How to apply:
If you’re up for the challenge, we’d love to hear from you. Please apply below by providing your resume and answering the following questions.
Meet Some of CommonBond's Employees
CEO & Cofounder
David runs the CommonBond gamut, ensuring the team creates internal conditions and ideas that foster external success. He also helps launch new programs to build out the business.
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