- Washington, DC
At Clutch, an Editorial Associate is responsible for processing both client reviews and online reviews. This includes: transcribing audio; verifying users; editing content for clarity, length, and tone; summarizing projects; formatting to Clutch standards; and publishing final reviews on our site. Editorial Associates will also assist other teams in blog and marketing efforts. Teammates are expected to meet hourly objectives each month—and ideally exceed.
In addition, Editorial Associates will have the opportunity to participate in peer-to-peer writing workshops within the editorial team, as well as full-company professional development activities. Once a teammate proves capable of consistently exceeding our team productivity metrics, they are encouraged to take on additional responsibility based on team needs.
Expected time commitments:
Hourly objectives: 80%
Additional Responsibilities: 10%
Professional Development: 5%
Consistent demonstration of these behaviors:
Proactivity - Thinking ahead to predict issues before they occur. Taking initiative to ask questions.
Giving + receiving feedback - Interacting constructively with peers. Being honest and empathetic when sharing perspectives. Approaching conversations with the intent to teach and improve. Seeking regular feedback.
Time management - Prioritizing integral responsibilities. Finding a personal routine and workflow. Following company standards for punctuality at all times.
Internal communication to -
Manager: Informing direct managers of upcoming events or planned time off.
Team: Informing teammates of any nuance workflow obstacles. Contributing to team-wide meetings. Providing input and feedback as necessary and on the right forums.
Company: Following internal communication processes.
Problem-solving - Identifying problems and finding potential solutions independently.
Leading by example - Acting as a role model for other teammates. Exhibiting Clutch values in all aspects of work. Being an active participant in discussions and meetings. Showing interest in learning more about Clutch.
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