Technical Sales Enablement Lead

    • San Francisco, CA

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers trillions of requests per month. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was recognized by the World Economic Forum as a Technology Pioneer and named to Entrepreneur Magazine’s Top Company Cultures list.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  

About the role

Cloudflare is looking for a training lead to drive rapid, consistent, and scalable technical training programs and methods for accelerating knowledge transfer to internal sales and partner channel. 

You must possess a unique blend of business and technical savvy and be able to take broad visions and concepts and develop structured plans, actions and measurable metrics and then execute those plans. You must enjoy working closely with subject matter experts (SMEs), internal stakeholders, and the sales engineering team to understand requirements and deliver holistic learning solutions that help drive business results and support strategic priorities for sales enablement.

About the department 

The Sales Enablement team delivers learning solutions that promote growth and collaboration of the Cloudflare sales and partner community. We provide a structured framework of sales enablement processes and tools to address the needs of our sales staff globally. 

Responsibilities

  • Coordinate and deliver training at our HQ for internal sales and partner system engineers, and other technical functions
    Conducting Instructor Certification Workshops and Train the Trainer sessions
  • Develop and manage technical sales training curriculum, including self-paced courses, Online certification exams, instructor-led training, and ongoing enablement
  • Work closely with solution engineering team, product management, product marketing, and sales enablement team to identify technical enablement needs and develop training solutions
  • Collaborate with the global head of sales enablement and internal stakeholders to ensure timely and accurate deliverables
  • Design and develop scaled, online certification programs for internal sales and partner sales engineer and implementer profiles.
  • Curate existing technical content and develop new technical content.
  • Develop and deliver partner enablement content on-site and at partner locations
  • Assist the sales enablement team in other enablement tasks such as on-boarding boot camp, new product training, and facilitate regular sales enablement webinars for ongoing knowledge transfer 

Required Education And Experience

  • Bachelor’s degree, Master’s degree or equivalent experience
  • 5+ years of relevant experience in technical sales enablement
  • Proficiency with eLearning authoring tools, including Articulate 360, Storyline, Adobe Captivate
  • Must be highly organized and possess exceptional time management skills, with the ability to effectively juggle multiple projects and deadlines
  • Over 2 years experience working with Learning Management Systems
  • Proven experience delivering technical training to a technical audience.

Desired Skills

  • Cloud based platforms, cyber security experience strongly preferred
  • Excellent written and verbal communication skills including the ability to collaborate with various stakeholders
  • Networking IP, Internet security, and Web optimization experience preferred.
  • Familiarity with software development, coding, and scripting.
  • A portfolio of eLearning course design, web design, and/or graphic design work
  • Google - G-suite familiarity preferred

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy policy and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

 


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