Technical Program Manager - Security

    • Austin, TX

About the Department

Security at Cloudflare is a focused team committed to helping secure both Cloudflare and our customers. 

About the Role

Cloudflare’s Security team secures both Cloudflare itself and the services we provide to help build a better Internet.  We need to solve big security challenges at scale.  Just how big?

As member of the security team working as a program manager, you will: 

  • Work with Security, IT, and engineering teams to discover, define, and implement our strategic vision and roadmaps across our programs. 
  • Develop an objective, risk-based, innovative approach to identifying and solving our highest priority security initiatives. 
  • Analyze, define, and revamp many of Cloudflare’s processes and internal workflows as we mature our security programs across the company. 
  • Build relationships and work across our many stakeholders, ensuring decisions made are in alignment with program principles.
  • Write technical requirements, product manage development efforts, run and test pilots and proof of concepts, and roll out changes and updates. 
  • Guide and develop understanding of architectural solutions, the impact to our teams and products, and the level of effort across engineering teams.  
  • Balance the focus on long term vision and roadmap vs the need to ensure high risk tactical security issues are addressed. 
  • Partner with our Governance, Risk and Compliance team to understand policies and control standards and how that can influence or change roadmaps.
  • Generate cadenced program updates, reports, and metrics for internal stakeholders as well as executive level summaries that ensures stakeholder are well informed

Examples of desirable skills, knowledge and experience

  • 3+ years of experience in software development / product management / technical program management in a technical environment
  • Experience building out programs globally and from the ground up in a technical environment
  • Hands on technical experience when it comes to driving our solutions across various stakeholders
  • Ability to understand the technical details and make recommendations that elevate the solution
  • Foresight to understand and plan around the technical dependencies and impacts associated with other teams and projects 
  • Have an engineering background and/or mindset when solving problems
  • Equally adept at strategy formulation and tactical execution
  • Strong change management and communication skills
  • Exceptional empathy and integrity. Demonstrated success in earning trust across a broad variety of stakeholders and making principled decisions
  • Ability to influence and motivate people across a broad variety of job functions
  • Experience in or desire to work with multiple time zones and multiple cross functional teams, including travel as needed
  • Ability to effectively prioritize and advance a large number of projects simultaneously
  • Nice but not necessary, experience building out a mature Vulnerability Management program, implementing vulnerability management tools,  and/or working with Bug Bounty programs 


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