Lead IT Administrator

Are you interested in joining a category-defining cloud software company and playing an integral role in helping scale it? Do you want to work with an amazing group of peers who’ll inspire and challenge you in new ways every day? Are you passionate about making a difference in the way people work, while having a great time doing it?

If so, ClearSlide could be for you.

ClearSlide exists to make Sales and Marketing teams successful by ensuring every sales interaction with a customer or prospect is an amazing experience. Our market-leading Sales Engagement Platform brings together sales content, multi-channel communication tools, and engagement insights from every customer interaction into a single, open, and integrated experience. Customers can use ClearSlide from wherever they prefer to work: their browser, favorite email client, mobile device and within their CRM platform. They can quickly assemble and personalize approved content; share it via email, web meetings or in person; and get slide-level engagement insights - the combination of all three helps customers around the world improve seller productivity, increase sales management effectiveness, and maximize sales content ROI.

The IT Lead is responsible for all aspects of day-to-day IT operations, with a strong background in Network/Systems Administration, endpoints management and support, and experience in managing cloud-based IT apps.  We are looking for someone who will ensure the network and IT servers infrastructure are safe and efficient by performance monitoring, schedule planned maintenance, and implement security patches when needed. In addition, you will also be responsible for end user support in a Mac/Windows mixed environment, account creations/removal, VOIP phone administration.

Responsibilities
-Manage, support, and maintain both the network infrastructure and server infrastructure
-Ensure proper security, monitoring, and alerting for the infrastructure
-Manage endpoint clients and provide end users support
-Prepare, evaluate, and set priorities with the Management team for implementation, maintenance, and improvements
-Maintain vendor relationships and hardware/software inventory, licenses, and support contracts
-Assist Finance with IT budget and spending
-Work cross-functionally with Site Ops and Security team

Experience / Skills RequiredRequirements
-6-7 years Network/Systems Administration in a corporate environment
-Cisco routers and switches, Juniper VPN and firewall, and Palo Alto Networks
-Linux administration & Windows Server 2012 R2 and newer, and Linux administration
-Network protocols such as: TCP/IP, Layers 3-4, and 7, IP Routing, VLAN, HTTP, SMTP, and SNMP protocols/services
-VMWare ESXi and AWSExperience and thorough knowledge of Active Directory, DNS, and DHCP service
-PowerShell and strong automation skills
-Monitoring tools such as Solarwinds
-JAMF Pro (Casper) and VOIP phone administration
-Google Apps and Cloud SSO (OneLogin or Okta) administration
-MacOS and Windows client OS
-Strong analytical, troubleshooting, and problem solving skills
-Highly developed verbal and written communications and ability to be organized, and provide good documentation
-High degree of honesty and integrity
-Team-player, positive attitude, and flexible

Nice to have
-Microsoft certifications
-Cisco certifications
-JAMF Pro (Casper) certifications
If you have the characteristics outlined above and are interested in exploring opportunities at ClearSlide, we’d love to talk with you!

Founded in 2009 and headquartered in San Francisco, ClearSlide serves thousands of customers including Comcast, Expedia, Aflac, Bloomberg, Cigna, Autodesk, Medtronic, Xerox, and Verizon.

ClearSlide is funded by top Silicon Valley investors, including Greylock Partners, Bessemer Venture Partners, Social+Capital Partnership and Felicis Ventures.

ClearSlide is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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