Marketing Account Director

The Account Director maintains and expands relationships with key digital marketing clients. This person is the guardian of the strategic customer relationship and will represent the entire range of company products and services to assigned clients and ultimately ensure their needs and expectations are met by the company.

Responsibilities:

  • Establish productive, professional relationships with key personnel in assigned customer accounts
  • Coordinate the involvement of company personnel, including Sales Centers, Digital Marketing (Paid Search, SEO, Display, etc), Information Technology, and Accounting, in order to meet account performance objectives and customers’ expectations
  • Proactively lead a joint company strategic planning process that develops mutual sales and marketing performance objectives, financial targets, and crucial milestones
  • Assess, clarify, and validate the customers’ needs on an ongoing basis
  • Collaborate and organize internal teams to formulate media strategies, develop solutions and uncover new opportunities
  • Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts

Qualifications:

  • Proven ability to manage a team of interactive professionals as well as collaborate with department heads and executives on company-wide initiatives
  • BA/BS degree
  • Minimum of 3+ years of experience in digital marketing account management or similar role with a demonstrated track record of over-achievement a plus
  • Experience planning, buying or managing interactive media, specifically in paid search (SEM), display and search engine optimization (SEO) a plus
  • Direct response client background a plus
  • Excellent written and oral communication skills with the ability to build and develop relationships internally and with partners
  • Excellent presentation and public speaking skills
  • Excellent problem solving skills
  • Strong proficiency in Microsoft Excel with advanced reporting capability
  • Comfortable working in a fast-paced, metric driven environment
  • Detail-oriented and ability to manage priorities

About Clearlink:

  • Clearlink’s team of 1,300+ employees is headquartered in Salt Lake City and has been creating marketing content services for Fortune 500 companies for over 13 years. Here are a few of our recent recognitions:
  • Best Places to Work, Outside Magazine, 2013
  • Entrepreneur.com Best Places to Work Index, Finalist 2011
  • Outstanding Corporate Culture, American Association of Inside Sales Professionals, 2011
  • Utah Work/Life Best Places to Work, 2009-2012
  • Best of State Contact Center, 2012
  • Best Wellness Program, Gold’s Gym Diamond Award, 2012-2014
  • Stevie Award Finalist: Cultural Investments that Work, 2012
  • Inc. 500/5000 list, 2008-2014
  • Utah Fast 50, 2007-2014

Meet Some of Clearlink's Employees

Phil H.

CEO

What Clearlink does is helps some of the nation's largest brands manager the entire customer journey, starting in the social space, all the way through to service.

Ben H.

President Of Insurance & Home Services

Ben builds out new components of Clearlink’s insurance business by developing teams to support niche market coverage. He also lines up marketing assets for each new service area.


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