Clearlink

Managing Editor

3+ months agoSalt Lake City, UT

Who We're Looking For - Managing Editor

As a Managing Editor on the Performance Marketing team, you will directly manage a team of Copywriters and work to ensure copy aligns with business goals and adheres to brand voice and tone guidelines, internal marketing scopes, and marketing channel best practices.

In addition to providing clear, consistent editorial feedback on all copy projects, you will work with writers to develop their skills. You'll also hold weekly 1:1s with Copywriters and meet regularly with marketing and functional leadership to align Copy team development, capabilities, and availability with marketing plans and content needs.

Beyond team management and craft development responsibilities, you'll support the Copy Director on high-level projects and contribute to relevant company-wide efforts.

What You'll Do

  • Manage, supervise, and mentor a team of Copywriters
  • Own and maintain onboarding processes and documentation
  • Provide clear and consistent feedback designed to reinforce strengths, improve skills, and boost copy efficacy
  • Work with the Copy Director to establish and communicate Copy team expectations
  • Meet as a leadership group to discuss high level initiatives and make key decisions
  • Connect Copywriters with key stakeholders to provide clarity on channel goals, metrics, and best practices
  • Identify opportunities to improve both efficiency and quality through process
  • Edit for organization, clarity, voice, tone, grammar, punctuation, and brand guidelines
  • Lead writers' workshops based on opportunity and content needs
  • Hold regular 1:1s with Copywriters to discuss craft, feedback, career development, and other timely issues
  • Work with marketing leaders to align on Copywriter feedback, understand Brand team goals, and position Copywriters for success
  • Collaborate with functional and channel stakeholders to ensure the Copy team is meeting project needs, aware of channel best practices, and contributing to strategic goals
  • Work cross-functionally to coordinate large projects that require the entire Copy team
  • Meet regularly with Copy Director to share team-related updates and align on priorities
  • Champion the strategic direction of Marketing Solutions
What You Need
  • Degree in English, marketing, or related field
  • 1+ years' leadership experience
  • 4+ years experience in advertising, online marketing, or related field
  • 5+ years experience in writing and editing
  • Knowledge of SEO, PPC, Email Marketing, Paid Social, Content Strategy, and CRO preferred
  • Ability to adhere to brand compliance guidelines
  • The ability to take/provide constructive and positive feedback
  • Strong communication and organizational skills
  • A capacity for solving complex problems and navigating conflict
  • Strong grasp of marketing trends
  • A firm knowledge of grammar, the elements of writing style, and how to edit for various content types
  • Must complete editing test upon request
What We Offer
  • Competitive pay
  • Award-winning healthcare coverage and wellness programming, including onsite massage therapists, yoga classes, and personalized nutrition and fitness coaching
  • 401(k) matching
  • Investment in your personal development: tuition reimbursement, leadership programming, opportunities for industry conferences and influence
  • Generous PTO and work/life integration
More About Clearlink
Clearlink, a SYKES company, is an award-winning digital marketing, sales conversion, and technology company, headquartered in Salt Lake City. A trusted partner for Fortune 500 companies since 2003, Clearlink delivers intuitive and engaging experiences throughout the customer journey that connect consumers with the products and services they need. Clearlink's people-focused culture has been recognized internationally for strong leadership, business growth, innovative employee initiatives, and corporate social responsibility.

We are a company that lives by CLEAR values: Create Community, Learn and Grow, Embrace Opportunity, Act Like an Owner, Respect Every Person. That means that when you come to work for Clearlink, you'll be surrounded by people that care for each other, care about every person being able to be the most authentic version of themselves, and care about making the communities around them a better place. Clearlink is a place that will empower you to take true ownership of your career and provide all the support needed to help you turn challenges into opportunities to grow!

People have taken notice of all the phenomenal things happening here at Clearlink! Over the last couple of years, we've been recognized with dozens of awards, such as:
  • Utah Business Magazine's SAMY Awards
  • Utah Business Magazine's 40 Under 40 Awards
  • Utah Business Magazine's 30 Women to Watch Awards
  • Utah Business Magazine's 20 in Their 20s Awards
  • Utah Business Magazine's Fast 50 Awards
  • Search Engine Land Awards, Best In-house SEO Team Finalist
  • PR Daily Digital PR Awards, Viral Campaign Award
  • PR Daily Digital PR Awards, Media Relations Campaign Award
  • Utah Diversity Connection, Large Business Diversity Award
  • The Stevie Awards, Achievements in Health and Wellness
  • The Stevie Awards, Achievements in Developing and Promoting Women in Business
  • The Stevie Awards, People-focused CEO of the Year
  • Utah Business Magazine's CEO of the Year
  • Achievers 50 Most Engaged Workplaces Award
  • Women Tech Council's Shatter List
Benefits
In addition to the competitive pay and a healthy work/life integration, Clearlink offers industry-leading benefits to support you both inside and outside of the workplace. Some of the benefits include:
  • An award-winning wellness program with a path to have 100% of healthcare premiums paid in full (over 80% of employees have 90%-100% of their premiums covered by Clearlink)
  • 401K matching, tuition reimbursement, dedicated budget for conferences and certifications training/certification opportunities
  • Free sets of ski passes to Utah's top ski resorts
  • Annual Trip of a Lifetime winners from each department that get to choose anywhere in the world to visit, and everyone in the larger group of finalists get a consolation prize of a week in a tropical paradise like Hawaii, Jamaica, or Mexico
  • Paid maternity/paternity leave
  • Access to yoga, meditation, counseling, outdoor and wellness activities like mountain biking and paddleboarding, and much more
*Everyone is a part; no one is apart. Ours is a community for everyone. We embrace diversity in experience, identity, and perspective, not only to help each of us learn and grow, but also to expand the capabilities of our business.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Job ID: clearlink-qVKethd5kEEZ