Managing Editor

Job Posting Title:
Managing Editor
Job Description:

Who We’re Looking For
Managing Editor - Performance Marketing, Salt Lake City
As a Managing Editor on the Performance Marketing team, you will directly manage a team of Copywriters and work to ensure copy aligns with business goals and adheres to brand voice and tone guidelines, internal marketing scopes, and marketing channel best practices.
In addition to providing clear, consistent editorial feedback on all copy projects, you will work with writers to develop their skills. You’ll also hold weekly 1:1s with Copywriters and meet regularly with marketing and functional leadership to align Copy team development, capabilities, and availability with marketing plans and content needs.
Beyond team management and craft development responsibilities, you’ll support the Copy Director on high-level projects and contribute to relevant company-wide efforts.

Breaking Down Your Day-to-Day
Manage, supervise, and mentor a team of Copywriters and Editors
Own and maintain onboarding processes and documentation
Provide clear and consistent feedback designed to reinforce strengths, improve skills, and boost copy efficacy
Work with the Copy Director to establish and communicate Copy team expectations
Prioritize editing queue based on competing Brand team requests and deadlines
Connect Copywriters with channel stakeholders to provide clarity on channel goals, metrics, and best practices
Identify opportunities to improve both efficiency and quality through process
Edit for organization, clarity, voice, tone, grammar, and punctuation
Plan writers’ workshops based on opportunity and forthcoming content needs as established by content plans
Hold regular 1:1s with Copywriters to discuss craft, feedback, career development, and other timely issues
Work with marketing leaders to align on Copywriter feedback, understand Brand team goals, and position Copywriters for success
Collaborate with functional and channel stakeholders to ensure the Copy team is meeting project needs, aware of channel best practices, and contributing to strategic goals
Work cross-functionally to coordinate large projects that require the entire Copy team
Meet regularly with Copy Director to share team-related updates and align on priorities
Champion the strategic direction of Performance Marketing
What You Need
Degree in English, marketing, or related field
1+ years’ management experience
4+ years’ experience in advertising, online marketing, or related field
4+ years’ experience in writing and editing
Basic knowledge of SEO, PPC, Email Marketing, Paid Social, Content Strategy, and CRO
Experience in direct-response marketing preferred
Ability to adhere to brand compliance guidelines
Must submit writing and editing samples / portfolio
What We Offer
Competitive pay
Award-winning healthcare coverage and wellness programming, including onsite massage therapists, yoga classes, and personalized nutrition and fitness coaching
401(k) matching
Investment in your personal development: tuition reimbursement, leadership programming, opportunities for industry conferences and influence
Generous PTO and work / life integration
More About Clearlink

Clearlink, a SYKES company, is an award-winning digital marketing and sales company headquartered in Salt Lake City, Utah. Clearlink's leading-edge technology and 2,000 digital marketing, sales, and data science experts are the reason it’s been a trusted partner for Fortune 500 companies since 2003. Clearlink’s people-focused culture has been recognized internationally for strong leadership, business growth, innovative employee initiatives, and corporate social responsibility. As the global leader in Intelligent CX, Clearlink is committed to providing intuitive, connected, and engaging experiences throughout the customer journey.

And in the past year alone, Clearlink and our people have been honored with over a dozen awards, including:
Utah Business Magazine’s SAMY Awards
Utah Business Magazine’s 40 Under 40 Awards
Utah Business Magazine’s 30 Women to Watch Awards
Utah Business Magazine’s 20 in Their 20s Awards
Utah Business Magazine’s Fast 50 Awards
Search Engine Land Awards, Best In-house SEO Team Finalist
PR Daily Digital PR Awards, Viral Campaign Award
PR Daily Digital PR Awards, Media Relations Campaign Award
Utah Diversity Connection, Large Business Diversity Award
The Stevie Awards, Achievements in Health and Wellness
The Stevie Awards, Achievements in Developing and Promoting Women in Business
The Stevie Awards, People-focused CEO of the Year
Utah Business Magazine’s CEO of the Year
Achievers 50 Most Engaged Workplaces Award
Women Tech Council’s Shatter List


Salt Lake City

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