Contract Insurance Setter

Overview

The insurance setter role is an entry level position. This supportive position is important in ensuring the sales department’s constant flow of quality leads. Resilience and speed are key, as a typical setter will make 400+ outbound calls a day to potential clients who have expressed an interest in our core products with an expected transfer rate of 20% . Typically, a client will have made an inquiry on one of Clearlink’s own websites or one of our business partner’s sites, requesting a call back. A successful setter would therefore possess a ‘hunter’ mentality. This position may lead  the successful performer to full time employment on a core floor with Clearlink (potentially after a period of 3-6 months.)

 

Responsibilities:

  • High volume outbound calls (400+)
  • Minimum Transfer rate of 20%
  • Setting up call backs or passing across warm transfers to licensed agents
  • Understand the importance of valuable relationships with customers, brands, and co-workers

Qualifications:

  • Tech savvy and critical thinking skills
  • Strong communication skills
  • Demonstrate ability to actively listen, type, and talk simultaneously
  • Persuasive communicator
  • Flexibility – Ability to handle multiple priorities with equal proficiency
  • Adaptable to an ever changing environment
  • Questioning and fact finding skills
  • Professionalism and above average client relationships skills
  • Ability to self-manage
  • Understanding the ability of being coachable
  • Problem Solving Skills
  • Self-responsible and self-aware

About CLEARLINK:


CLEARLINK’s team of 1,400+ employees is headquartered in Salt Lake City and has been creating marketing content services for Fortune 500 companies for over 13 years. At CLEARLINK you will have opportunities to work with people who are as passionate as they are talented, develop yourself and your skills, and create valuable content and relationships every day. We also like to reward our employees:

  • Up to 100% healthcare for your entire family
  • Over two weeks paid time off
  • Paid ski days, wellness activities, and team outings
  • Fully-stocked break room and gourmet coffee
  • Award-winning wellness program with free health coaching
  • All-expense paid vacations for top employees
  • Monthly gym subsidy

 

 


Meet Some of Clearlink's Employees

Phil H.

CEO

What Clearlink does is helps some of the nation's largest brands manager the entire customer journey, starting in the social space, all the way through to service.

Ben H.

President Of Insurance & Home Services

Ben builds out new components of Clearlink’s insurance business by developing teams to support niche market coverage. He also lines up marketing assets for each new service area.


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