Tech Ambassador (BWI Airport)

CLEAR is a cutting edge company that brings the future of travel to passengers. Found in a nationwide network of airports, CLEAR is revolutionizing the travel experience by using biometrics (fingerprints and iris) to strengthen security and to redefine the consumer experience.

Quite simply, we get travelers through airport security faster.

 

About the Ambassador Role:

As our Ambassador, not only will you play an essential role in revolutionizing the travel experience, but you will enjoy controlling your income with our generous UNCAPPED commission structure in addition to your base pay.  

You will be joining a team of top performing sales men and women in a fast paced , customer focused environment, passionate about delivering the CLEAR promise to our members.

 

Essential Responsibilities:

  • Create a delightful and positive customer experience for all travelers in the airport (members and non-members). Clear Ambassadors focus on improving the travelers experience.
  • Tech - Perform maneuvers on our kiosk (with the help of technical support team) to trouble-shoot issues, upgrade accounts and conduct necessary upgrades and kiosk maintenance.
  • Drive membership enrollments through engaging travelers and educating them about the benefits and promise of
  • Resolve traveler and/or members concerns or inquiries in an appropriate and timely manner, escalating to higher level as necessary.
  • Consistently demonstrate adherence to security procedures by validating airline documents, verifying CLEAR member traveler identification and following documented security
  • Collaborate with leadership to assess sales & service opportunities on a regular basis in order to identify strengths and opportunities and grow CLEAR’s membership base.

 

Desired Skills:

  • Exhibits passion and enthusiasm for helping others and providing an outstanding customer experience
  • Proficient with computers and technology.
  • Self motivated to exceed individual and team sales and performance goals
  • Detail oriented with a great sense of pride for self and company integrity
  • Ability to comply with all security and safety guidelines, policies and procedures, and follow protocol thoroughly and consistently.
  • Exceptional verbal communication skills and not afraid to approach others to engage in conversation.
  • Exhibite enthusiasm about CLEAR’s mission.

 

About CLEAR

Found in a nationwide network of airports, CLEAR is revolutionizing the travel experience by getting travelers through security faster. CLEAR lanes can also be found at select arenas and provide fast access entry to our members. With our sports lanes, members get the same great experience they know from the airport, now at arenas and ballparks around the country.

For more information about CLEAR, and how we’re changing the way people live and work:

  • CLEAR Vision: http://vimeo.com/53687250
  • CLEAR Airport Security - Explained in 60 Seconds: https://www.youtube.com/watch?v=maHZ2f8f7tw

Meet Some of CLEAR's Employees

Ashley G.

General Manager DFW Airport

Ashley oversees CLEAR's DFW Airport operation. Based on her success at CLEAR and a demonstrated passion for training, Ashley is also part of the Field Training Team.

Victor C.

Director of IT

Victor is responsible for the scalability and resiliency of CLEAR's IT infrastructure, leveraging the latest techniques in cloud automation to power the customer experience at every touch point.


Back to top