Regional Director of Operations - North

CLEAR is a cutting edge biometric technology company that brings the future of travel to passengers nationwide, revolutionizing the travel experience via technology and exceptional customer experience. We get travelers through airport security faster by digitizing the process, and can be found in a nationwide network of airports. This is only the beginning. Our secure identification platform can serve as the standard for secure identification. We are scaling quickly and are excited about the growth ahead.

 

Reporting directly to the Head of Operations, the Regional Director, Operations will be a proven business leader who will drive operational excellence across CLEAR’s system. This position requires a deep understanding of leadership, strategic vision, and a high level of business savvy.  We are looking for an Ops expert who consistently has their finger on the pulse of our day-to-day tactical operations. The Regional Manager of Operations is process oriented, ensures adherence to procedures, and expertly navigates operational challenges.

What you will do:

Responsible for General Manager and Manager oversight across a portion of the CLEAR Airport network.

Drive performance across CLEAR’s Airport Operations team based on established and evolving KPIs.

Seek out and support external (off airport) sales and marketing opportunities

Implement policies, procedures and best practices for operations.

Audit and troubleshoot for operational weaknesses.

Build and implement location specific action plans for improvement where needed.

Assist with new market launches within specified region.

Build strong relationships with Airport Leadership, TSA, Contractors, Suppliers, Shippers, andCLEAR Team Members across the CLEAR Airport network within specified region.

Estimated 50% travel time

 

Who you are:

A dynamic leader who sets a high bar and inspires others to reach it.

A true ops guru with proven success in multi-unit operations.

At least 10+ years of experience in Operations leadership is a MUST.

A strong leader with impeccable organizational, strategic, analytical and project management skills.

A solid communicator with exceptional interpersonal skills and a proven ability to motivate, mentor, and influence others.

Willingness to travel.  Generally, you will be visiting airports outside of your home city (but within your region) 50% of work time.

 


Meet Some of CLEAR's Employees

Ashley G.

General Manager DFW Airport

Ashley oversees CLEAR's DFW Airport operation. Based on her success at CLEAR and a demonstrated passion for training, Ashley is also part of the Field Training Team.

Victor C.

Director of IT

Victor is responsible for the scalability and resiliency of CLEAR's IT infrastructure, leveraging the latest techniques in cloud automation to power the customer experience at every touch point.


Back to top