HR Associate Generalist

CLEAR transforms what is uniquely you – your fingerprints, your face, your eyes – into a secure, biometric key to frictionless experiences. We are creating a world where travel is effortless, where accessing your office building is as simple as walking in, and where shopping is as easy as walking in and out of a store—without ever once showing an ID or credit card. CLEAR currently powers secure, frictionless customer experiences in 30 U.S. airports and venues. With over 1 million members so far, CLEAR is the identity platform of the future, today.

The HR Associate Generalist supports CLEAR’s corporate population and achieves agreed upon business results through the development and effective implementation of a broad range of Human Resource programs and processes. This includes assisting in staffing and recruitment efforts, developing high performing team members, maintaining conditions for a high degree of engagement and productivity,  and ensuring executional excellence. We are looking for an HR professional that will be responsible for overseeing the HR function at CLEAR’s corporate level. The individual selected will be based at our NYC Headquarters.

What You Will Do:

Lead benefits administration, open enrollment, monthly reconciliation and maintenance initiatives. Act as the main point of contact for all employee benefits related questions. 

Execute the operations and administration of the Human Resources function, liaising frequently with all departments and HR leadership, influencing them to achieve people oriented outcomes.

Administer policies and programs which allow team members to maximize their contribution and results

Advise management in appropriate resolution of employee relations issues and practices; gives support when needed (i.e. sit in on coaching or mediation sessions, assist in the completion of counseling forms and performance improvement plans)

Ensure compliance regarding all employment practices: selection processes, I-9 reporting, e-verify, record keeping, EEOC compliance & reporting, and file management

Help introduce or explain new or revised HR policies and/or systems; new State or Federal laws and new or revised procedures.

Partner with HR leadership to develop and execute compensation analysis strategies


Who You Are:

You have a Bachelor degree in Human Resources or related, equivalent training and experience

Minimum 2-4 years of experience in generalist Human Resources management preferably within the hospitality or retail industry

Required proficiency, knowledge, and experience in all HR processes: selection & employment (sourcing strategies, interviewing skills, Employment laws, college recruiting, on-boarding), employee relations, compensation, benefits administration, workers compensation, and talent management

Working knowledge of federal and state laws and regulations.

Strong planning and project management skills and ability to apply these skills in effective working partnerships across organizational lines

Experience in coaching and providing training for business partners and managers

Excellent interpersonal skills, including leadership, influencing, and relationship-building across functions

Strong working knowledge of MS Office (Outlook, Word, Excel, Power Point)

Knowledge of and experience with HR systems (ATS, HRIS, Performance Management)

Experience in coaching and providing training for business partners, managers, and hourly team members

Excellent oral/written communication skills, including group facilitation and presentation skills

Experience in coaching and providing training for business partners and managers


Meet Some of CLEAR's Employees

Victor C.

Director of IT

Victor is responsible for the scalability and resiliency of CLEAR's IT infrastructure, leveraging the latest techniques in cloud automation to power the customer experience at every touch point.

Caryn S.

Founder & CEO

Caryn is responsible for leading the CLEAR team to success and is driven by an obsession with the customer and employee experience.

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