Events and Logistics Manager
CLEAR transforms what is uniquely you – your fingerprints, your face, your eyes – into a secure, biometric key to frictionless experiences. We are creating a world where travel is effortless, where accessing your office building is as simple as walking in, and where shopping is as easy as walking in and out of a store—without ever once showing an ID or credit card. CLEAR currently powers secure, frictionless customer experiences in 30 U.S. airports and venues. With over 1 million members so far, CLEAR is the identity platform of the future, today.
CLEAR is looking for an Events and Logistic Manager to join our Marketing team. As the Events and Logistics Manager, you’ll contribute to the marketing team’s vital goals by executing the CLEAR vision, engaging and retaining our members, and developing positive brand awareness and word-of-mouth referrals. This is an exciting opportunity to join a rapidly expanding company.
We’re looking for a driven, talented, and experienced events leader to own the customer experience by effectively managing our CLEAR branded events. This is a fast-paced, hands-on, and challenging role that requires a highly motivated person who can work with autonomy and efficiency.
What You Will Do:
Manage the day-to-day operations of external-facing CLEAR events, ensuring flawless execution at the operations-level and the overall program
Plan and execute creative events that represent the CLEAR brand, set and evaluate event goals and metrics, and integrate data from surveys and brand awareness into your process
Plan all aspects of event, including working with event staff and local CLEAR staff, collateral and material development, email communication (if applicable), power, etc.
Communicate with event staff to define details, plans, cost associated with attendance and determine value to CLEAR and present recommendation to partner and operations team
Continuously inspire the event sales team through effective management and direction
Create an amazing customer experience for our members by constantly maintaining guest focus while driving improvement and guest satisfaction
Ensure the CLEAR brand standards, mission, and voice is upheld throughout all events
Effectively manage and build solid relationships with our vendor partners
Who You Are:
You have 4+ years of experience in event management, production, or community outreach
You are extremely detail-oriented. You love managing projects, keeping on top of to-do lists, and documenting your process
You are an executor who can appreciate digging into the finer points of a project but you also have a strategic mindset and know how the small relates to the whole
You know how to be a working, hands on manager who isn't afraid to roll-up their sleeves and get the job done
You are an excellent and tactful communicator, especially across teams and with new people
You are excited to have a role with a varied schedule that will include evenings, nights and weekends
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