CX Social Account Executive

Are you interested in joining a dynamic, fast paced, growing company and being a member of the Clarabridge CX Social sales team? If so, CX Social may be the place for you to take your career to the next level!

CX Social Account Executives are responsible for successfully selling the CX Social value proposition to prospects utilizing a consultative sales approach, extensive product knowledge, high-energy and professionalism to demonstrate the value-add CX Social will bring to their respective businesses.  We are looking for an aggressive, dynamic sales executive who will cultivate and manage and active pipeline of new business and expansion opportunities.


What you'll do:

  • Close new business and expansion consistently at or above quota level
  • Become an expert in social customer engagement
  • Serve as a brand enthusiast for CX Social
  • Prospect/business development for new business
  • Manage the full sales cycle
  • Conduct demos via the web
  • Qualify and follow-up with inbound leads
  • Build relationships with prospects and internal stake holders to grow new business
  • Document and track all prospect information using CRM
  • Work collaboratively with marketing and technology departments to execute sales strategy as the firm introduces enhancements to existing solutions and/or releases new products
  • Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future


About you:

  • Familiarity with major Social Media networks (Facebook, Twitter, Instagram, etc.) and Social Media related concepts
  • Experience within a sales team that produces and exceeds their goals consistently
  • Experience selling within a web technologies or innovative online product environment
  • Self-starting closer who can create a large pipeline of business
  • Competitive spirit
  • A sharp focus on your goals
  • Street smarts
  • Emotional intelligence
  • A powerful work ethic
  • Tons of energy, passion, humor, compassion, and enthusiasm
  • Superior communications skills
  • Exceptional closing skills


About CX Social

CX Social, a Clarabridge company, is the most comprehensive platform for real-time social customer service and engagement.  CX Social’s solution operationalizes customer analytics and helps business leaders present a more attuned organization—one that not only listens, but adjusts to customer desires.  With CX Social, businesses can track all conversations relating to their brand, filter our noise, streamline engagement, and respond to what matters most to customers.


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