Sales Associate

Clara is revolutionizing the way people make the largest, and most emotional, purchase of their lives. At Clara, we are building a modern customer-first technology company, where YOU will be an invaluable part of the mission to “help families finance their lives in a more transparent, efficient and empowered way." Even though we work hard, we make sure that our employees are happy, and are deeply motivated by our mission every single day.

Your role within the Sales Team is critical. As a Clara Sales Associate, your daily direct actions may enable a family to refinance their home at industry-beating rates, educate a newly-married couple struggling to navigate the amazingly complex home purchasing process or delight a first-time homebuyer with a simple and transparent customer experience, without months of paperwork.

What you'll do

  • Scaling: Being a part of our inside sales team that will manage inbound and outbound interest from Clara customers. This may mean having 10+ meaningful phone-based conversations with customers over the course of the day
  • Advising: Being a customer-centric advisor, who helps homebuyers and homeowners make the right financial decisions
  • Building: Being a key member of a tight-knit group that will have the chance to influence Clara’s culture by recruiting future team members, mentoring new team members, designing training materials, and collaborating with product and engineering to create a superior borrowing experience for customers

About you

  • We live by very simple principles. We look for the same in you, and will teach you the skills you need to succeed. We are looking for someone who has:
  • Drive: We work hard and fearlessly in a fast-paced environment -- how can we not, given the size of the challenge in front of us? Are you willing to do the same? We are looking for people who are passionate about efficiency and dedicated to getting the job done -- no matter what
  • Empathy: Empathy and respect towards customers and co-workers is a prerequisite. You must be willing to listen patiently, understand concerns, and genuinely care enough to do all that you can to help accomplish our mission
  • Growth Mindset: We seek to constantly develop, innovate and learn. We commit to the growth of every team member by providing organizational support for collaboration and creativity. We are looking for people who put their best effort into their work, and who strive to continuously learn and grow

Meet Some of Clara's Employees

Lihan C.

Finance & Analytics

Lihan employs various metrics to help quantify the financial performance of the company. Her analyses are instrumental in refining the customer experience that Clara provides.

Brian R.

Software Engineer

Brian builds technological architecture to optimize Clara’s workflow processes. His work supports internal company operations, allowing Sales and Mortgage Operations Teams to be more efficient with their time.

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