Head of Design

As a user-centric company, we believe design is essential for us to understand who we’re serving and how. In an industry where design is thought of merely as making things pretty, we’re blazing a trail for a different kind of thinking. In an effort to modernize the massively antiquated and frustratingly inefficient mortgage process, we’re re-imagining a $10 trillion industry from the ground up. What if, instead of being a headache, financing your home was empowering and intuitive? That’s where you come in.

As Head of Design, you will build out the Design function at Clara. You will provide design leadership, strategy and execution as we create experiences that simplify the complex process behind the most significant financial decision of a person’s life. Your work will empower our customers with a clear understanding of their own financial profile, and our product will help guide them through a successful loan application. You’ll work as part of a tight-knit, cross-functional team with Product, Engineering and Marketing.

Clara is a modern, proven, technology-enabled lender backed by top venture capital firms. Based in Downtown San Francisco, we’re a diverse team of professionals with backgrounds that bring together the best of Silicon Valley tech, financial services, the mortgage industry and the federal government – a rare combination that uniquely positions us to solve the biggest problem in consumer finance. We are driven by our mission to improve people’s lives and ultimately transform the way lending works, and believe that the only way to do it is to foster a culture of creativity, collaboration, community and openness. Come join us!


  • Shape the strategy for the Design function at Clara
  • Build a deep understanding of the borrower needs to create superior experiences across our line of products
  • Shape the user experience and product direction, working directly with Clara founders and the product team
  • Design intuitive flows that bring delight, clarity and empowerment to a complex process
  • Work closely with the engineering team to convert design into reality
  • Codify shared elements of design and style that can be replicated throughout the organization
  • Lead and mentor other members of the design team


  • You know how to lead:
  • You’ve built and led lean design teams from the ground up
  • You inspire people on your team – people want to follow you
  • You communicate your ideas and advocate for them across the organization, from executives to engineers
  • You’re hands on – you believe that you need to get your hands dirty in order to deeply understand the needs and shape your team accordingly

  • You are a great designer:
  • You empathize with people making complex decisions
  • You've designed and shipped consumer products, and have good consumer product intuitions
  • You have a strong understanding of the principles of user-centric design
  • Your designs are simple, transparent, balanced, and composed
  • You are proficient in modern design and prototyping software
  • You are not afraid of complexity, and love the challenge of breaking it down for others
  • Service design experience is a plus: we're not just building an app, but instead offer a broader service enabled by our technology

  • 5-10+ years of professional experience

Meet Some of Clara's Employees

Lihan C.

Finance & Analytics

Lihan employs various metrics to help quantify the financial performance of the company. Her analyses are instrumental in refining the customer experience that Clara provides.

Brian R.

Software Engineer

Brian builds technological architecture to optimize Clara’s workflow processes. His work supports internal company operations, allowing Sales and Mortgage Operations Teams to be more efficient with their time.

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