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City of Philadelphia

Information Technology Administrative Analyst

Philadelphia, PA

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. 
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

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What We Offer:
•    Impact - The work you do here matters to millions. 
•    Growth - Philadelphia is growing, why not grow with it? 
•    Diversity & Inclusion - Find a career in a place where everyone belongs.
•    Benefits - We care about your well-being.

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

Job Description

Under general supervision of the Director and/or Manager, the IT Administrative Analyst will be responsible for documenting processes related to the procurement, inventory, and disposal of computer hardware, peripherals, and software. This position will also be responsible for the processing of purchase requests for IT related items, and the disposal of computer hardware as well as other administrative functions. 

Essential Functions

  • Document current processes and keep documents up to date
  • Process incoming hardware and software purchase requests
  • Create purchase orders 
  • Intake of new equipment, including documentation and adhering City asset tags
  • Completion of asset transfer forms to ensure assets are assigned to designated custodian
  • Schedule mandatory training for departmental employees 
  • General Administrative tasks
  • Establish and maintain working relationships with associates, administrative officials, and departmental officials within City government.
  • Maintain relationships with vendors

Competencies, Knowledge, Skills and Abilities

  • Ability to evaluate the effectiveness of administrative functions and implement changes to provide for more effective and efficient operations
  • Basic understanding of administrative procedures and philosophies for local government
  • Proficient with Microsoft Office, including Word, Excel, and Access
  • Strong oral and written communication skills
  • Must be able to work in a confidential work environment
  • Work either as part of a team or individually
  • Prioritize and achieve deadline goals with/without supervision
  • Communicate effectively and develop working relationships
  • Highly detail-oriented and organized
  • Ability to exercise sound and independent judgment
  • Effective customer service techniques
  • Ability to lift at least 50 pounds



  • High School Diploma and two years of post-high school education required. A college degree is a plus but not required.  


  • Previous experience as an Administrative Assistant, four years preferred
  • Attention to detail is critical
  • Proficient in Microsoft Office Suite
  • Exemplary organization skills
  • Emphasis on customer service
  • Exemplary written and verbal communication skills 

Any equivalent combination of education and experience deemed acceptable by Human Resources and the Deputy Chief Information Officer/Chief of Staff will be considered.

Additional Information

Salary Not to Exceed: $60,000

Starting salary to be determined based on experience and qualifications.

Important: To apply, candidates must provide a cover letter and a resume.

Discover the Perks of Being a City of Philadelphia Employee:
•    We offer Comprehensive health coverage for employees and their eligible dependents
•    Our wellness program offers eligibility into the discounted medical plan
•    Employees receive paid vacation, sick leave, and holidays
•    Generous retirement savings options are available
•    Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
•    Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails.
•    Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to

Client-provided location(s): Philadelphia, PA, USA
Job ID: 95556c91-736c-4534-82e7-887aced21746
Employment Type: Other