Director of Evaluation and Learning
- Philadelphia, PA
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The Managing Director’s Office (MDO) manages and oversees the operations of the City, including the Rebuild Office, which is a staff exclusively focused on the implementation of the Rebuild initiative.
Rebuild is an initiative of the MDO to improve physical conditions in selected parks, recreation centers and libraries. Rebuild is expected to invest hundreds of millions of dollars over the course of the initiative and a new office was created to carry out Rebuild’s work. In addition to revitalizing neighborhood public spaces, Rebuild is focused on using the projects it funds to empower and engage with community members and to promote economic opportunity for diverse businesses and individuals. Rebuild projects are carried out by a variety of partners, including consultants, nonprofit partners, and other City agencies. Rebuild works closely with the Philadelphia Parks and Recreation (PPR), the Free Library of Philadelphia (FLP) and other City departments.
To meet its goals, Rebuild is piloting different ways to deliver capital projects to neighborhoods with the most need, engaging with community members, and investing in supports to create economic opportunity for diverse businesses and Philadelphians. These new approaches are creating learning opportunities so that lessons and best practices can be applied to larger public and private capital projects.
To learn more about Rebuild, visit rebuild.phila.gov
The Director of Evaluation and Learning will be responsible for working with consultants, partner agencies and organizations, funders, and Rebuild staff to lead Rebuild’s efforts to identify, collect, manage, use, and report data to:
- Monitor implementation and track progress toward goals
- Identify where course corrections may be needed and what options may be available
- Inform operational and strategic decision making
- Work with consultants and external evaluators to identify best practices and lessons learned
- Work with consultants and external evaluators to document lessons learned, including successes and challenges
- Communicate progress to the team, public and key stakeholders, including funders
The Director of Evaluation and Learning will be expected to use all existing tools to manage and lead Rebuild’s evaluation and data analysis efforts including:
- Rebuild’s theory of change and logic model
- Neighborhood data (e.g., demographics, crime, etc.) that has informed which neighborhoods and facilities were prioritized for Rebuild investment
- Project data to track the status of each project Rebuild is funding
- Financial data to track Rebuild’s progress towards effective management of the Rebuild budget
- Contract and payment data to track the percentage of Rebuild’s investment that goes to minority- and woman-owned businesses
- Workforce data to track the gender and ethnicity demographics of individuals working on Rebuild construction projects
- Other key performance indicators to help monitor, assess and evaluate the outcomes of Rebuild’s community engagement, workforce development, capital improvement, and small business capacity building efforts
When necessary data sets or tools (e.g., dashboards, data collection tools and protocols, etc.) do not exist, the Director of Evaluation and Learning will work with the aforementioned partners to collect or create them.
This position is entirely grant-funded and exempt from City Civil Service requirements.
The Evaluation and Learning Manager’s primary responsibilities will be to manage and coordinating Rebuild’s efforts to assess its implementation and effectiveness, facilitate the program’s learning and improvement, and distill lessons learned to inform future policy making and implementation of capital development programs.
Anticipated responsibilities are as follows:
Work with Rebuild Executive Team and Operations staff to:
- Collect, manage, analyze and report, key performance indicators for Rebuild’s operations – many of these data points are already being collected;
- Identify any gaps that may exist in the current performance monitoring process and select indicators to fill them;
- Develop, manage, and improve databases for the storage of Rebuild performance data;
- Ensure fidelity of all data (e.g. project status and financial data);
- Review and update data collection and management protocols;
- Ensure that data collection and management protocols are understood and adhered to among Rebuild staff and contractors so that data are consistently and accurately reported; and
- Conduct data analysis, presentation, and visualization, for internal and external reporting of Rebuild’s progress towards its goals (e.g., contracting dollars going to minority- and woman-owned businesses, etc.)
Program Evaluation and Learning
- Work with Rebuild staff and key stakeholders to use Rebuild’s theory of change and logic model as a guide, to define and collect key data points to monitor the progress of the initiative
- Select and manage consultants to carry out external evaluation of Rebuild
- Develop and manage Rebuild’s evaluation strategy, ensuring that key evaluation questions are answered through data collection and analysis and create opportunities for learning and continuous improvement
- Lead the preparation and presentation of findings and lessons learned to key stakeholders and Rebuild staff
Other duties as assigned.
Education and Experience
- Completion of a bachelor’s degree from an accredited institution required, master’s degree preferred
- A minimum of 7 years of relevant experience
- Experience with management and analysis of large, complex data sets
- Ability to develop compelling and digestible visualizations of data analyses
- Deep experience and familiarity with Microsoft Excel and other data management and analysis software
- Competent with Microsoft Office programs, and basic internet applications
- Demonstrated interest and engagement in parks, community development, youth programming, sustainability, athletics, or public administration
Competencies, Knowledge, Skills and Abilities
- Excitement and Interest in Data – appreciation and excitement for the important role that data can play in both every day decision making and uncovering lessons and best practices that can be scaled and shared with other similar efforts.
- Experience with Evaluation and Data Analysis – experience and comfort with setting up and executing structures and processes to collect and analyze data to answer relevant questions and monitor progress towards goals.
- Effective Communication – outstanding oral and written communications skills for various audiences, strong interpersonal skills among colleagues and stakeholders.
- Adaptivity – ability to drive change in challenging and complex projects, and to be a self-starter with the flexibility to both work independently and as part of a team.
- Attention to Detail and Organization – strong organization skills, careful about details, thorough in completing tasks, able to meet deadlines, and persistent in pursuit of goals.
- Critical Thinking – the ability to use sound and accurate judgement and think creatively to resolve complex problems and the ability to multi-task under tight deadlines.
- Flexibility – the ability to operate in an “all-hands-on-deck” environment and an eagerness to contribute to the success of Rebuild, even when tasks may fall outside of core responsibilities.
- Collaborative – Ability to establish and maintain effective working relationships with internal and external stakeholders, such as other departments, partners and sponsors, the public, local, civic and business officials, and news organizations.
Please submit a cover letter and resume with your application. Applications without all required documents will not be considered.
Did you know?
- We are a Public Service Loan Forgiveness Program qualified employer
- Employees are eligible for a 25% tuition discount program (and sometimes spouses and dependents as well) in partnership with area colleges and universities
- We offer comprehensive health coverage for employees and their eligible dependents
- Our wellness program offers eligibility into the discounted medical plan
- Employees receive paid vacation, sick leave, and holidays
- Generous retirement savings options are available
Successful candidate must be a city of Philadelphia resident within six months of hire
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to firstname.lastname@example.org. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx
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