SENIOR MICROCOMPUTER ANALYST

POSITION OVERVIEW

Applications accepted from: ALL PERSONS INTERESTED
Posting Number : PN # 20180
Division: OFFICER OF TECHNOLOGY SERVICES
Section: INFRASTRUCTURE SERVICES
Workdays & Hours: MONDAY - FRIDAY; 8:00AM - 4:00 PM
Subject to change

D ESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS Primary responsibility is to provide technical consulting services to the Houston Police Department (HPD). Provide professional advice as it relates to all technical matters associated with HPD locations. Analyze & document current infrastructure and present ways to effectively utilize current and future technology based on the latest standards/trends in technology. Assess & document current technology, technology problems, and business processes to request and recommend viable solutions. Perform a documented needs analysis and make recommendations based on established standards. Provide tier 3 support as it is required. Show proficiency in Desktop Management using Microsoft's System Center Configuration Manager (SCCM) to create device images, create reports, monitor and manage desktop security, package software for automated delivery and installation to single or multiple computing devices. Coordinate technology task. Interface with customers daily. Perform other duties as assigned.

WORKING CONDITIONS
The position is mostly physically comfortable. There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal.

"Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required."

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS
Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field.

EXPERIENCE REQUIREMENTS
Three years of professional experience in systems analysis, design, programming or a closely related field are required.

Directly related professional experience may be substituted for the education requirement on a year-for-year basis.

LICENSE REQUIREMENTS
Valid Texas Driver's License and compliance with the City of Houston policy on driving (AP 2-2).

PREFERENCES

Preference will be given to applicants who have extensive experience in Microsoft's SCCM, designing and recommending customized technology based solutions for end users. Outstanding customer services with good oral and written communication skills are required. Applicant must have extensive Break/Fix/Configuration capabilities on PCs, Printers and standard business software systems (Microsoft Windows 7 & later, Microsoft Office products). Applicant should have a working knowledge of network technologies. Information Technology requirement gathering experience is a huge plus.

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED
Department may administer a skill assessment evaluation.

SAFETY IMPACT POSITION
Yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade 23

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm . For application status inquiries please contact (713) 308-1286

Due to the high volume of applications received, the Hiring Department will contact you directly, with specific instructions, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information. If you need special services or accommodations, please call ; TTY 7-1-1

EEO Equal Employment Opportunity
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age religion, disability, sexual orientation, genetic information, veteran status, gender identified, or pregnancy.


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