DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Serves as receptionist, responsible for incoming phone calls to Public Affairs. Greets visitors and provides assistance to various staff members. Answers incoming phone calls within three to four rings. Announce visitors promptly. Updates database and closes files in a timely manner, helps keep physical filing system in order. Enters all assigned incoming Public Information requests into tracking database in a timely manner. Proofreads carefully to ensure accurate retrieval of files. Monitors and tracks all incoming e-mails sent to the Open Records Unit. Updates requests with an assignment status. Enters the initials of the staff person handling the request, and the OR number assigned to it by the database. Maintains personal knowledge of current statutes, rulings, and policies affecting the handling of Public Information requests and releases only public information. Performs other assignments as needed or requested based on the needs of the Division. Analyzes open records requests and responsive documents and provides requestor with timely and correct information regarding the exception and/or release of responsive documents. Responds quickly and professionally to the needs of the office.
The position is physically comfortable; the individual has discretion about walking, standing, etc.
MINIMUM EDUCATIONAL REQUIREMENTS
Basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or a GED.
MINIMUM EXPERIENCE REQUIREMENTS
Two years of clerical or administrative experience are required.
MINIMUM LICENSE REQUIREMENTS
Preference will be given to applicants with Grant writing and program management experience, strong working knowledge of City of Houston Administrative processes and strong skills and familiarity with Microsoft Office applications
$25,064.00 - $50,882.00 Annually
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