Supervisor, Clinical Pathology - Microbiology

About City of Hope

City of Hope, an innovative biomedical research, treatment and educational institution with over 6000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.

Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation's leading cancer centers that develops and institutes standards of care for cancer treatment.

Position Summary

Working under the general direction and guidance of the Chairman, Department of Pathology and Director of Clinical Pathology under Clinical Laboratory Improvement Amendments of 1988, CFR Section 493, this position directs the daily workflow of the Microbiology Section including work assignments and result review. Monitors the competency and performance of employees providing diagnostic testing within the scope of work within the section. Ensures that procedure and methods are performed according to section / department protocol, including quality control parameters and result reporting. Provides technical expertise in the use, calibration, maintenance and troubleshooting of all lab instruments, equipment reagents and procedures. Performs routine and specialized procedures as necessary. Works with Department Director and other development staff to evaluate and introduce new test methods into the department. Meets objectives and expectations as established for all City of Hope employees by the medical center leadership.

Review, revise, establish section policy and test procedures to assure regulatory compliance and test accuracy. Maintain knowledge in managerial, technical and instrumentation development. Develop and monitor quality control and quality assurance programs to maintain the validity of all diagnostic laboratory procedures performed in the section. Monitor staffing needs and prepare work schedules for Hematology, Evening/Night Shift, Medical Oncology Lab and Flow Cytometry Lab. Coordinate with other sections to provide adequate staffing. Hire and train new personnel. Monitor personnel performance and foster the spirit of teamwork within and between departments and medical staff. Monitor and assist in developing section budget on labor, material and service contracts. Manage inventory to maintain adequate lab supply. Attend meetings as required. Provide back-up supervisory coverage for other sections as necessary.

Key Responsibilities include:

  • Direct daily workflow assigned to the work section.
  • Provide coverage for personnel absences.
  • Review department scheduling needs; Provide timely written work schedule for all employees.
  • Ensure adequate bench coverage to meet service needs.
  • Reviews, and reports time and attendance reports.
  • Ensures that all staff are properly trained.
  • Participates and monitors CLS training program in Microbiology.
  • Provides summary of deviations and or staffing issues to Technical Director and Division Chief.
  • Writes and updates section SOP's and policies.
  • New procedures will be written and old procedures updated on on-going basis.
  • Develop and maintain expertise in the section's computer system database and provides help when updates/ changes are necessary (at least annually).
  • Ensures that test cost accounting, CPT coding are accurate and up to date.
  • Ensures that supply inventories are adequate to meet service needs.


Basic education, experience and skills required for consideration:
  • BS Degree in clinical laboratory sciences
  • Completion of one year practical training at an accredited training institution.
  • Minimum 5 years experience in clinical laboratory operations, including relevant recent experience in Microbiology or related discipline, competency in organization, human relations, communication, leadership, problem-solving, statistical analysis and computer skills, laboratory information systems and regulatory standards and requirements.

Required Certification/Licensure:
  • California Clinical Laboratory Scientist or Specialist Licensure as well as professional Certification by the American Society of Clinical Pathology (ASCP).


City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.




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