Senior Manager, Pathology Core Lab & Tissue Bank

The Pathology Core Senior Administrator will use comprehensive knowledge to provide high-level oversight across the Solid Tumor Bank, Liquid Tumor Bank, Molecular Core Lab and Pathology Core Lab and Tissue Bank in an efficient manner. The incumbent will report operationally to the Scientific Director of Shared Resources and the Core Directors as well as to the Chair of Pathology. This individual will bring expertise to the coordination and completion of complex administrative tasks to support the day-to-day operations of the Pathology Core. This individual will assist with short-term and long-term administrative decisions in collaboration with the Core Directors and Department Chair, working closely with the individual core Supervisors/leads to provide high-level oversight of the activity and workflows within each core. Demonstrate behavioral skills that contribute to a productive work environment and provide excellent customer service to the research fraternity.

Essential Functions:

  • In conjunction with the Core Directors and research operations staff, responsible for the development and oversight of the Core operating budget and cost accounting as well as the Core usage reports and other pertinent data. In collaboration with the Core Directors/Shared Resources Director, facilitates the development and implementation of the COH Pathology Core strategic plan and goal-setting across all of the Pathology Cores and monitors and drives process and performance improvement.
  • Coordinates with Office of Shared Resources for development, marketing and rate-setting for new services. Communicate equipment and FTE needs to the Scientific Director and Office of Shared Resources; prepare Capital Expenditure Authorization (CEA) requests. Oversee the management and upkeep of all research facilities (including renovations, expansions and/or space issues).
  • Support personnel management needs within the Pathology Core, assisting with recruitment and retention of highly qualified professionals to fill essential support positions. Provides supervision and guidance to assigned staff including include annual performance evaluations, timecard and time-off request approvals, and other human resource-related functions. Provides overall leadership to aid in staff development Meets regularly with individual core supervisors to monitor staffing issues, review workload productivity, overtime, current events, problems and potential areas of concern. Ensures employee compliance with HIPAA, IRB, and CITI regulations.
  • Collaborates with the Directors and supervisors of each individual core to coordinate QC/QA processes for specimen processing, storage and release; develops random audit procedures
  • Along with the Core Directors, supports City of Hope researchers by providing guidance regarding applications for tissue and other biological specimens for research. Consults, as needed, on the development of IRB protocols that require Pathology Core services. Responsible for ensuring that specimen release is consistent with COH institutional policy and all required approvals are in place
  • In collaboration with the Core Directors, ensures prioritization and oversight of protocol-specific specimen collection / processing / banking requests to ensure appropriate utilization and management of core resources (staff and equipment). Works with Pathology Core Directors, Principal Investigators, and research study staff as required coordinating development and implementation of IRB-specific specimen processing SOP’s.
  • Actively participates in the development and implementation of all policies and procedures within the Pathology Core, ensuring policies are consistent across all three units and are up-to-date and compliant with institutional, state and federal regulations (i.e. IRB approved, and HIPAA compliant).
  • Provides general oversight for the iLab utilization and upgrades across the three Pathology Cores. In conjunction with the individual core supervisors, ensures all requests for services are appropriately managed via iLab for accurate billing and revenue administration
  • Oversees the selection, development and implementation of Laboratory Information Management (LIMs) systems for Pathology Core to ensure best practices are followed for data tracking within the Core including specimen chain of custody, utilization data, distribution data, etc. Actively participates in the development of Standard Operating Procedures (SOPs) for collection and entry of data into the data system. In collaboration with LIMs technical support, develop and implement appropriate Quality Assessment / Quality Control (QA/QC) processes for the overall data system.
  • In conjunction with the supervisors, the Senior Administrator is responsible for developing, implementing, coordinating and maintaining disaster preparedness and a recovery plan for the core.
  • Complies with all applicable regulations and company policies; ensures that work is performed in a safe and compliant manner; completes all required training on time and maintains proper records in accordance with SOPs and policies.

Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality.

Performs other related duties as assigned or requested.

Reporting Relationships:

The position directly supervises: 6 employees

  • Supervisor, Solid Tumor Bank
  • Supervisor, Liquid Tumor Bank
  • Molecular Lab Scientist
  • Senior Research Associate – Cytogenetics
  • Tissue Bank Administrator
  • Investigator Services Coordinator

Minimum Education and Skills Required for Consideration:

  • Bachelor’s degree and completion of a certified clinical program in medical laboratory sciences or equivalent required. Master’s Degree in Biological Sciences, Public Health or related field is preferred.
  • Minimum 5 years of experience in administration of tissue banking in an academic or research environment and sound knowledge of best practices.
  • Experience working with Laboratory Information Management (“LIMs”) systems. Experience with CoPath / Sunquest / or other registered LIS is preferred.
  • A high level of integrity and honesty in maintaining confidentiality.
  • Supervisory experience required.
  • SOCRA certification is preferred.
  • Excellent oral/written communication skills. Strong organizational skills, attention to detail, accuracy, and the ability to work in a team environment.
  • Solid understanding of business fundamentals, excellent written, communication, and interpersonal skills are paramount to success in this position. Ability to foster open and forthright discussion at all levels.
  • Ability to take an overall and strategic view of situations, including their operational, political, ethical, financial, and human aspects is a must.
  • Strong leadership skills and budgeting experience are necessary to ensure ongoing viability of shared resources.
  • Must be able to work through quality issues constructively and in a timely manner.
  • Strong analytical skills with experience in presenting data effectively.
  • Excellent human relations skills. Sensitivity to multicultural relations.
  • Knowledge of Microsoft Office – Word, Excel, Outlook.

About City of Hope

City of Hope, an innovative biomedical research, treatment and educational institution with over 4000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy. Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s 20 leading cancer centers that develops and institutes standards of care for cancer treatment.

City of Hope is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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