Senior Director, Clinical Labs

In partnership with the Chairman of Pathology, the Senior Director is responsible for the direction and effective operation of multiple laboratories (all COH laboratories, i.e. the Laboratory) which includes planning, controlling and monitoring operational performance of the Laboratory; ensuring compliance with departmental and administrative policies and procedures; ensuring compliance with JC, state and federal regulatory agencies; developing/monitoring quality control and continuous quality improvement programs; participating in interdepartmental quality management; and ensuring that specimen collection, result reporting and turnaround times are optimal .

Key Responsibilities include:

  • Attract, retain and develop quality lab staff and management team members for laboratory divisions. Identify and develop lab outreach and staff training opportunities
  • Develop, build, monitor and defend operational budgets for Division cost-centers. Identify capital equipment items and improvements; present and justify budgets and capital items as requested
  • Meet and work with other Division team members and Nursing, Medical Staff and others within the medical center, to identify, evaluate, develop and implement required diagnostic laboratory activities to meet patient and clinician needs
  • Establish, collect, monitor and review quality assurance data and measurement findings within the Divisions. Prepare for and participate in laboratory accreditation inspections and reviews. All operational procedures must meet or exceed regulatory standards and laws
  • Work with Division Directors and Department Chair to oversee continuing education program(s) and outreach program. Oversees laboratory continuing education program

Minimum Education:

  • Bachelor’s Degree in Science required

Minimum Experience:

  • 10 years experience with evidence of progressive responsibility for administration of a clinical lab with demonstrated abilities in above essential functions


  • MT (ASCP) and California Clinical Laboratory Scientist License is preferred but not required OR equivalent training/experience is acceptable

Skills Required for Consideration:

  • Track record of successfully partnering with clinical leadership to lead complex laboratory operations in a matrix driven academic environment
  • Excellent human relations and oral/written communications skills, as well as management experience required
  • Strong knowledge of computer hardware/software programs and laboratory information systems
  • Thorough understanding of clinical and anatomical laboratory processes, functions, workflows, and instrumentation
  • Thorough understanding of fiscal and legal/regulatory aspects of laboroatory administration

Masters Degree in business, healthcare administration or related field preferred

Relocation assistance may apply for this opportunity.

About City of Hope

City of Hope, an innovative biomedical research, treatment and educational institution with over 4000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.

Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s 20 leading cancer centers that develops and institutes standards of care for cancer treatment.

City of Hope strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Equal Opportunity / Affirmative Action Employer.

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