Security Officer - 12 month Assignment

About City of Hope

City of Hope, an innovative biomedical research, treatment and educational institution with over 5,000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.

Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s 20 leading cancer centers that develops and institutes standards of care for cancer treatment.

Position Summary

Provides security for patients, employees, and visitors; protects buildings, assets, and premises as assigned. This is a 12 month Temporary assignment.

Position Accountabilities

The following are essential job accountabilities:

  • Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, includingadherence to theworkplaceCode of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality. [5]
  • Patrols hospital buildings and premises to prevent fire, theft, vandalism, and intruders. [1], [3]
  • Responds to emergency (fire, oppression, etc.) conditions to contain and control for the protection of life and property.
  • Under the direction of the lead licensed patient care staff, assists as part of the team in the management of violent or acting out patients.
  • Monitors conduct of visitors on hospital premises; confronts unauthorized persons for questioning as needed. [1]
  • Reports safety and/or fire hazards or security violations. [1], [5]
  • Escorts personnel to parking lots and hospital buildings. [1]
  • Participates in investigations; maintains records and prepares incident reports and other documents pertinent to security activities. [1]
  • Secures and/or unlocks offices and facilities. [1]
  • Secures patients valuables or lost and found articles; maintains logs of items received. [1]
  • Controls parking and traffic flow; enforces parking regulations. [1]
  • Assists with moving or transporting heavy items. [1]
  • Assists with care and maintenance of department equipment and supplies. [1]
  • Maintains department records, reports, and files as required. [2]
  • Enhances professional growth and development through participation in education programs, reviewing current literature, attending inservice meetings, and workshops. [1]
  • Performs other related duties as assigned or requested.

  • The following job accountabilities may be reassigned:

    17. Attends meetings as required.
    • [1] The performance of this function is the reason that the job exists.
    • [2] There are limited employees among whom the performance of this function can be distributed.
    • [3] This function occupies a great deal of the employee's time
    • [5] Failure to perform this function may have serious consequences.

    Position Qualifications

    Minimum Education
    • High School or equivalent
    • Experience may substitute for minimum education requirements

    Minimum Experience
    • One year prior hospital security experience preferred.
    • Personal computer experience preferred.

    Required Courses/Training
    • AB5O8/management of aggressive behavior

    Req. Certification/Licensure
    • Current CA Drivers license; Guard Registration card; Firearm permit; pepper spray permit; CPR within three months of hire;
    • International Associations for Healthcare Security & Safety (IAHSS) Basic training certificate within six months of hire

    Preferred Education
    • Associate’s Degree

    Preferred Field of Expertise
    • Criminal justice, law enforcement or related field

    Skills: Other
    • Display tact and consideration in dealing with City of Hope patients, employees and visitors.
    • Aptitude: Req./Pref.
    • Answer telephones
    • Interviews others
    • Maintains logs
    • Prepare reports
    • Research information

    Machines/Equip: Req./Pref.
    • Firearms
    • Two-way radio
    • Personal computer

    Working / Environmental Conditions
    • Temperature Changes: variations in temperature from hot to cold
    • Atmosphere and environment associated with patient care areas
    • Tobacco-free campus
    • Subject to varying and unpredictable situations
    • Handles emergency or crisis situations
    • Subject to many interruptions
    • Occasional pressure due to multiple calls and inquiries
    • Likely exposure to dangers of assaults/hazards from investigating
    • Exposed to material of a confidential nature on a regular basis

    Physical Demands
    • Heavy physical effort (lift/carry up to 50 lbs.)
    • Prolonged, extensive, or considerable standing/walking
    • Occasional reaching, stooping, bending, kneeling, crouching

    • Excellent oral/written communication and organizational skills

    City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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