DPS Clinical Research Asst I

Under the general supervision of the Principal Investigator and/or Tissue Bank Administrator, manages an assigned set of research protocols to assure efficiency and regulatory compliance of the protocol, Responsible for identifying appropriate patients per study criteria, checking study eligibility and obtaining informed consent. Responsible for compilation, registration, specimen procurement (tracking, ordering and collection) and submission of study-related data; monitors study compliance and maintains a system for effective data flow associated with research protocols. Exercises frequent independent judgment as defined in the position accountabilities.

Position Qualifications:

Minimum Education: Associate’s Degree. Experience may substitute for minimum education requirements.

Preferred Education: Bachelor’s Degree

Minimum Experience: Good written and verbal skills. Experience managing multiple tasks

Required Courses/Training: Medical Terminology

Preferred Experience: Read, identify and extract pertinent data from medical record. Ability to read, write and comprehend medical terminology. Medical Terminology. Medical Record, Health Information Systems, or related health field. Prior direct patient contact and or communication

Skills/Abilities: Excellent oral/written communication and organizational skills. Excellent reading comprehension.

Foster/promote a positive image and professional appearance. Sensitivity to intercultural relations. Access data in computer data bases. Proofread documents. Research information. Compile data. Use computer packages. Use word-processing software. Troubleshoot problems

Software: Proficient in MS Word,and Excel. Access, preferred. Internet, preferred. Oacis, preferred

Machines/Equipment: Calculator. Personal computer. Fax. Photocopier. Computer peripheral equipment

Working / Environmental Conditions: Atmosphere and environment associated with an office setting. Atmosphere and environment associated with patient care areas. Subject to many interruptions. Occasionally subjected to irregular hours. Requires judgment that could affect image of The City of Hope. Occasional pressure due to deadline requirements. Occasional travel required. Exposed to material of a confidential nature on a regular basis. Pressure due to deadline requirements. Frequent pressure due to multiple calls and inquiries. Contact with patients/patient families under varied circumstances. Subject to regularly changing priorities and work assignments. Subject to handling multiple tasks simultaneously. Possible exposure to infectious, radioactive or biohazardous agents

Subject to varying and unpredictable situations. Contact with patients/patient families under varied circumstances. Subject to situations involving grief processes & related issues. Possibly exposed to the risk of bloodborne pathogens

Req. Protective Equipment: Lab Coat or Apron. If responsible for specimen handling: Eye Protection/Goggles, Face Protection Gown, Mask, Non-Sterile Medical Gloves, Sterile Medical Gloves, and respirator

Physical Demands: Light physical effort (lift/carry up to 10 lbs.), Frequent prolonged standing/walking, Manual dexterity and mobility, Occasional reaching, stooping, bending, kneeling, crouching, Lifts/handles patient files, Works at PC involving focused concentration, Extensive telephone activity, occasionally copies heavy charts/files, Works at tasks involving focused concentration, Copies material for extended periods of time, Works at computer tasks involving hand/wrist coordination, Pushes/pulls filled wheeled carts

Essential Functions:

  • Conducts protocol management for an assigned set of multiple research protocols.
  • Maintains current and accurate protocol documentation; notifies investigators of pertinent protocol changes.
  • Ensures that patients are appropriately registered; maintains documentation of patient registration.
  • Compiles and submits data on appropriate forms according to protocol requirements.
  • Ensures protocol compliance with intense monitoring of specific study requirements; and schedules protocol related treatment and tests.
  • Plays active role in recruitment of patients to study.
  • Helps to train and mentor new clinical research staff members.
  • Performs protocol specific duties as required per the research study
  • Establishes and maintains interpersonal relationships with patients, visitors and other hospital personnel, while assuring confidentiality of patient information
  • Tracks, orders and collects specimens for banking in accordance with study protocols, using appropriate or specified equipment for collecting and handling specimens; ensures proper labeling and obtains pertinent clinical and protocol information on request forms.
  • Works with physician or nurse to see that protocol related specimens are ordered per protocol guidelines.
  • Identifies and communicates important protocol and data management issues or problem areas to supervisor.
  • Works on special data management projects as assigned.
  • Maintains professional growth and development through seminars, workshops, and professional affiliations to maintain certification/licensure, and/or keep abreast of latest trends in field of expertise.
  • Ensures work environment is organized and functions efficiently.
  • Attends and participates in meetings as required.
  • Is able to function independently with no quality control audits beside one yearly audit

Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality

Performs other related duties as assigned or requested.

The following shared, organization-wide competencies describe the desired behaviors that will facilitate success at City of Hope:

1. Communication – Expresses ideas clearly and constructively (written and spoken, upward and downward, one-on-one and with groups).

2. Customer Service – Seeks to understand customer needs and works to exceed customer expectations (internal and external).

3. Initiative – Looks for opportunities to improve performance; manages time, work, and relationships effectively and efficiently.

4. Professionalism – Treats others with respect; abides by the institutional values; displays a positive and cooperative attitude; adheres to the workplace Code of Conduct and compliance policies.

5. Stewardship – Identifies efficiencies to reduce redundancy and/or elimination of tasks resulting in savings of cost, resources, and or/time.

6. Teamwork – Works proactively and collaboratively with others to streamline work and achieve mutual goals.

About City of Hope

City of Hope, an innovative biomedical research, treatment and educational institution with over 4000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy. Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s 20 leading cancer centers that develops and institutes standards of care for cancer treatment.

City of Hope is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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