Director Organization Transformation & Change Enablement

Responsible for providing transformational change expertise, including the facilitation and support mechanisms to enable transformation and change across the enterprise to drive lasting and relevant outcomes. Responsible for providing the methodologies, frameworks, processes, templates, and tools to build sustaining capability across the enterprise. The successful candidate must partner with leadership across the enterprise, other leaders and staff in the Transformation Office (including enterprise project management and process improvement teams) as well as any key partners we engage over time, Human Resources and other staff members, and will provide the thought leadership and change management processes to enable organizational readiness and execution towards sustained transformational change.

The Director, Organizational Transformation & Change Enablement is responsible for leveraging transformation and change impact methods and tools, educating stakeholders (as appropriate), documenting and measuring key impacts and changes, and ensuring that risks to critical initiatives are identified and mitigation plans are put in place.

The characteristics of a strong Director, Organizational Transformation & Change Enablement include:

  • Understanding of the strategic direction of the enterprise and, within the Office of Transformation, the strategic direction and goals of the office
  • Ability to establish and maintain credibility, and work effectively with all levels of the enterprise, including clinicians, researchers, executives and staff
  • Understanding of the behavioral and other impacts of change processes on people
  • Knowledge and experience applying change management principles, methodologies and tools
  • Exceptional communication skills, both written and verbal
  • Excellent active listening skills
  • Ability to clearly articulate messages to a variety of audiences
  • Ability to coach and influence others and move toward a common vision or goal
  • Flexibility and adaptability, and ability to work in ambiguous situations
  • Organized, with a natural inclination for planning strategy and tactics
  • Strong analytical skills, including problem solving and root cause identification

Minimum Education and Skills Required for Consideration:

  • Bachelor’s Degree is required.An Advancedegree in Human Resources, HR Development, OD, Business Management, or related disciplines preferred.
  • 10+ years of experience in a leadership role focused on organizational transformation and effectiveness.
  • Led the development of change readiness strategy & communication around large transformational organizational change or initiatives in a complex environment.
  • Experience in group facilitation, coaching & leading teams/organizations in performance improvement strategies that result in higher performance
  • Demonstrated expertise in the areas of developing high performing teams, and the tools/resources utilized in assessingand coaching team performance
  • Demonstrated project management skills that meet projected deadline, budget, and results
  • Experience in the Healthcare Industry highly preferred

About City of Hope

City of Hope, an innovative biomedical research, treatment and educational institution with over 4000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.

Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s 20 leading cancer centers that develops and institutes standards of care for cancer treatment.

City of Hope strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. City of Hope is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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