Director of Development, Clinical Major Gifts - Hematology

-----------------------------------------------------About City of Hope

City of Hope, an innovative biomedical research, treatment and educational institution with over 5,000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.

Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s 20 leading cancer centers that develops and institutes standards of care for cancer treatment.

Position Summary

City of Hope’s mission is to “turn hope into reality.� Focused on eliminating cancer, diabetes and other life-threatening illnesses, City of Hope has established itself as a world-class leader in transforming the future of health. Raising the philanthropic resources to fuel its leading-edge research, its exquisite and compassionate clinical care, and its advancement of biomedical education and training, is a vital component of the City of Hope model of success. Each member of the Office of Philanthropy is a stakeholder in this work, with personal accountability for his/her role in building a successful future of delivering new cures, treatments and education.

The Office of Philanthropy’s vision is to support this life-saving work by being known institutionally and nationally as a model of excellence among elite fundraising programs. Recent recruitments of nationally and internationally renowned faculty offer advancement leaders new opportunity for partnership among philanthropy, research and patient care.

To this end, we invest in our staff through the Team Activation Program (TAP) initiative. This initiative increases the effectiveness of our team through focused transparency & accountability, building trust within teams; training & development; celebrating innovation & risk taking; enhancing team communications and removing roadblocks to maximize activation. The TAP initiative ensures that the Office of Philanthropy is poised to move quickly, effectively and efficiently to maximize opportunities on behalf of City of Hope.

The Director of Development (DOD) will contribute to this vision by participating in key processes and programs that sustain an office-wide focus on collaboration, efficiencies and metrics-based outcomes. Through individual contribution, the DOD will be a part of creating our evolution into a perpetually campaign-ready, donor-centered, leading industry program to support City of Hope’s mission. In pursuit of this outcome, we are committed to growing careers within the Office of Philanthropy to attract and retain the most talented professionals in the country, and excel as a highly collaborative, efficient and creative team.

Under the supervision of the Associate Vice President of Major Gifts - Hematology, the Director of Development, (DOD), will contribute to this vision by participating in a commitment to key processes and programs that sustain an office-wide focus on collaboration, efficiencies and metrics-based outcomes. By providing strong individual contribution, the DOD will be a part of creating our evolution into a perpetually campaign-ready, donor-centered, leading industry program to support City of Hope’s mission. In pursuit of this outcome, we are committed to growing careers within the Office of Philanthropy to attract and retain the most talented professionals in the country, and excel as a highly collaborative, efficient and creative team.

In this role, the DOD will have individual accountability for fundraising performance goals of frontline-facing Major Gifts Hematology team. The DOD will create internal tools and resources to elevate and streamline Hematology communications as well as collaborate with Major Gifts Hematology team on narratives and reports for Hematology donors to current use funds, including recent use of gifts, recipients benefiting from Hematology philanthropy and any newsworthy information from Hematology. On behalf of the Major Gifts Hematology team, the DOD will undertake much needed stewardship aimed to inform, inspire, engage, and recognize Hematology donors through strategic communications, reporting and outreach activities. In pursuit of these outcomes, responsibilities include developing productive relationships with faculty and staff, and engaging them in substantive activities to identify new prospects and leverage existing prospect relationships, leading to increased philanthropy. The incumbent will work in partnership with volunteers and Office of Philanthropy colleagues to build the pipeline of Hematology major gift donors, and strengthen the stewardship of these donors in a more coordinated and strategic effort.

The DOD will have demonstrated success in building and/or supporting philanthropic relationships while also consistently meeting development goals. Will have demonstrated experience in interacting effectively with donors and prospects, and demonstrate an understanding of the spectrum of frontline activity including gift policies, donor cycle management and meaningful donor engagement. The incumbent will have strong written and oral communications skills, exhibited through the development of successful donor communications. Experience building internal (staff, physicians, administrators) relationships is required.

These experiences will have been secured with five or more years of consecutive experience in a non-profit environment, with experience in a complex health care environment preferred.

Essential Functions

Contributes to program reaching its annual performance goals through individual performance and modeling commitment to our vision. Includes:

  • Meet annual activity and financial performance metrics in support of department fundraising goals.
  • Identify and develop gift pipeline through creating internal tools and resources to elevate and streamline Hematology communications as well as collaborate with Major Gifts Hematology team on narratives and reports for Hematology donors to current use funds, including recent use of gifts, recipients benefiting from Hematology philanthropy and any newsworthy information from Hematology.
  • Ensure regular contact with donors through various stewardship activities and communications to maximize gift and future gift potential.
  • Identify, organize and direct the efforts of philanthropic volunteers as needed and assigned.
  • Identify and participate in joint Hematology Major Gift opportunities in collaboration with Philanthropy colleagues from across the institution and Office of Philanthropy teams for prospects, and work towards successful solicitations.
  • Coordinate activities with other development officers and entities, including physicians and administrators.
  • Foster philanthropic support through engagement of potential donors and current donors on behalf of City of Hope.
  • Special projects as assigned.

Serve as a role model for the Office of Philanthropy. Includes:
  • Act as spokesperson for City of Hope activities as requested.
  • Participate in meetings, search committees, task forces, and other special projects.
  • Maintains a positive image when dealing with executive staff, donors, prospects, fundraisers and other City of Hope employees.
  • Practices a high level of integrity and honesty in maintaining confidentiality.

Position Qualifications
  • Bachelor’s Degree. Experience may substitute for subject area requirements.
  • 5 years related experience. Relevant education or related experience in biomedical sciences or health care may be substituted for part of this requirement. Experience in a complex medical or academic development setting encouraged.
  • Strong understanding of the issues, nuances and needs of research, teaching and clinical operations in a complex health sciences research and/or university environment preferred.

Skills/Abilities
  • Requires travel, irregular hours and communication with volunteers outside regular business hours.
  • Excellent computer skills
  • Excellent written and verbal skills
  • Ability to multi-task effectively
  • Excellent organizational skills
  • Sound judgment and decision making
  • A cooperative and team oriented attitude
  • Diplomacy; ability to cultivate and maintain relationships
  • Effective facilitator in various settings
  • Analyze data
  • Compose correspondence and proposals
  • Conduct presentations
  • Document activities
  • Instruct/train others
  • Prepare reports
  • Research information
  • Word, Excel

Working / Environmental Conditions
  • Smoke free environment

Physical Demands
  • Occasional lifting of up to 25 lbs.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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