Community Outrch Specialist II

Requisition ID: 13529

Location: Central Valley

About City of Hope

City of Hope, an innovative biomedical research, treatment and educational institution with over 5,000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.

Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s 20 leading cancer centers that develops and institutes standards of care for cancer treatment.

Position Summary

Community Outreach Specialist II is responsible for the education and recruitment of new members of Be the Match/NMDP (BTM). COS II contacts community organizations, businesses, corporations and faith based organizations, and solicits support of BTM to increase the size and diversity of the national registry. COS II solicits support for fundraising efforts to support BTM. Fosters long term relationships and solicits broad support for BTM drives and events. Coordinates marrow drives. Educates the community about the need for marrow donors. Meets quarterly recruitment goals for both minority and Caucasian donors. Meets quarterly fund-raising goals. Maintains accurate records of all events. Researches and develops new leads to support recruitment and fundraising. Works independently and as a team member, maintaining confidentiality and a high level of professionalism.

Position Accountabilities

The following are essential job accountabilities:

  • Researches community, makes connections, and forms relationships to support BTM.
  • Meets quarterly Caucasian and minority recruitment goals.
  • Meets quarterly fundraising goals.
  • Coordinates with Volunteer Coordinator to provide direction to volunteers as needed.
  • Recruits new volunteers to support BTM.
  • Collaborates with community groups and business leaders to create projects to support BTM.
  • Forms and fosters relationships with corporations and business leaders.
  • Develops project communications to promote BTM mission and objectives.
  • Develops and maintains project timelines.
  • Prepares and provides quarterly sales plans to program director.
  • Sends out press releases.
  • Develops presentations.
  • Delivers presentations to a wide range of audiences.
  • Internal Contacts:
  • External Contacts:
  • Budget/Financial Administration:
  • Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, includingadherence to theworkplaceCode of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality. [5]
  • Performs other related duties as assigned or requested.
  • [1] The performance of this function is the reason that the job exists.
  • [2] There are limited employees among whom the performance of this function can be distributed.
  • [3] This function occupies a great deal of the employee’s time
  • [4] This function is highly specialized. Employees are hired for the skill/ability to perform this.
  • [5] Failure to perform this function may have serious consequences.
  • [8] Exposure to bloodborne pathogens that requires use of personal protective equipment.

  • Position Qualifications

    Minimum Education
    • Bachelors in Marketing, Business, or healthcare related.
    • Experience may substitute for minimum education requirements.

    Minimum Experience
    • Three years outside sales, fundraising, event planning and/or community outreach experience.

    Required Courses/Training

    Req. Certification/Licensure

    Requirements: Other
    • CA Driver's License

    Preferred Education

    Preferred Courses/Training
    • CPR

    Pref. Certification/Licensure

    Preferred Field of Expertise

    Skills: Other
    • Excellent written and spoken communication.
    • Microsoft applications (Word, Excel, Powerpoint)

    Aptitude: Req./Pref.


    Machines/Equip: Req./Pref.

    Working / Environmental Conditions
    • Sedentary desk tasks

    Req. Protective Equipment

    Physical Demands
    • Lift and carry up to 20 pounds. Prolonged standing and walking.

    City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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